Getting Started
- Shadow Activation Time and Subscription Information
- Security and Shadow
- How to connect a microphone to Shadow PC
- Companion Mode - Use your Smartphone or Tablet as a Remote Controller on TV
- Device Requirements for Shadow
- How to Log in to Shadow PC
General Help
- Distinction Between Individual / Pro Accounts
- Fixing error in Borderlands 4 on Shadow
- Upgrade from Windows 10 to Windows 11
- How to factory reset your Shadow PC
- How to Add or Remove Storage on Your Shadow PC
- Anti-Cheat and Shadow PC Compatibility
Advanced Features
- Smart Mouse Mode
- How to use VR on Shadow
- Shadow PC in Browser - FAQ
- Connecting a Controller to Shadow PC
- Set up an Xbox controller on Shadow PC
- How to Add a Second Screen to Shadow
Usage and Settings
- Using an Antivirus with Shadow PC
- Rules and Restrictions on Shadow
- Change the Audio Quality in Shadow PC
- Stream Shadow PC to a Remote Screen
- Changing the Layout of Your Screens in Shadow
- Dual Screen Drawbacks in Shadow
Technical Help
- Requesting a Datacenter Migration for Your Shadow PC
- About the Usage Stats Panel
- How to connect a USB device to Shadow PC
- Set up your Resolution and Refresh rate on your Shadow PC
- Shadow PC FPS Limitations
- Windows 11 Security Features Incompatible with Shadow PC
Troubleshooting
- Windows Activation Issue on Shadow PC
- Can't hear any sound on Shadow PC
- I have issues installing games from Microsoft or Xbox
- Using Cheat Engine and Other Memory Editors on Shadow PC
- Troubleshoot Shadow PC connectivity issues with Freebox Delta
- How to Fix FPS Drops on Shadow PC
Error codes
- VD-100 - Communication error
- R-113, your Shadow was shutting down when we tried to start streaming.
- V-201 - Shadow timeout error
- L-111 - Shadow timeout error
- R-600s / 700 - Try to start again in a few minutes
- A-102 / A-105 / A-106 / A-108 - I can’t connect to the Shadow launcher