Introduction
This article explains how long it takes to activate your Shadow, when your subscription starts, and how payment is handled during activation.
Estimated Activation Time
The average activation time is about one hour.
This estimate may change based on several factors:
- Availability of hardware
- Employee resources at the time
- Capacity of the data center
- Number of other activation requests in the queue
We do not provide individual activation estimates.
This is because activation depends on dynamic system conditions. We understand this may be frustrating and thank you for your patience.
When Your Subscription Starts
Your subscription starts only after your Shadow is fully activated.
Before activation, your subscription is in a pending state. This means you are not being charged for service time before activation.
Payment Processing During Activation
Your payment will stay in a pending status until activation is complete.
This ensures you receive the full value of your subscription period.
Summary
- Activation usually takes around 1 hour
- Exact activation time depends on system load and availability
- We do not give custom activation time estimates
- Your subscription begins when your Shadow is activated
- Payment is finalized only after activation
If you have more questions, please contact support or check our help center.