General Help
Find answers to common questions and learn about general features of Shadow services.
- How to factory reset your Shadow PC
- How to Add or Remove Storage on Your Shadow PC
- Anti-Cheat and Shadow PC Compatibility
- Frequently Asked Questions (FAQ)
- How do I update Windows on Shadow PC
- Game Store FAQ
- Windows 11 FAQ
- How to Repair Your Shadow PC
- IPv4 and IPv6 Compatibility with Shadow PC
- About Automatic Shutdown and Shadow PC
- Change the Language for Windows 10 on Shadow
- Getting Started with the Shadow Ghost
- Managing Shadow PCs as an Administrator
- How to Backup my Data on Shadow
- Contacting Shadow Support
- How to Factory Reset Your Shadow PC
- Making Windows Defender Compatible with Shadow
- How to Send Shadow PC Logs to Support
- Setting Up a VPN on Your Shadow PC
- How to Update NVIDIA Drivers on Shadow PC
- Fix Video Streaming and Playback Issues on Shadow PC
- Known Issues for Shadow PC
- Games Incompatible with Shadow PC
- What is Shadow?
- Send logs from Shadow Drive to Shadow Support
- Shadow Ghost User Guide (Download)
- Choosing an Automatic or Manual Configuration When Resetting Shadow PC
- Understanding the Difference Between 2.4GHz and 5GHz Frequencies for Shadow
- Tips for using the Shadow Ghost
- Understanding Shadow Official, Beta, and Alpha Applications