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  1. Shadow
  2. Shadow PC
  3. General Help

General Help

Find answers to common questions and learn about general features of Shadow services.

  • How to factory reset your Shadow PC
  • How to Add or Remove Storage on Your Shadow PC
  • Anti-Cheat and Shadow PC Compatibility
  • Frequently Asked Questions (FAQ)
  • How do I update Windows on Shadow PC
  • Game Store FAQ
  • Windows 11 FAQ
  • How to Repair Your Shadow PC
  • IPv4 and IPv6 Compatibility with Shadow PC
  • About Automatic Shutdown and Shadow PC
  • Change the Language for Windows 10 on Shadow
  • Getting Started with the Shadow Ghost
  • Managing Shadow PCs as an Administrator
  • How to Backup my Data on Shadow
  • Contacting Shadow Support
  • How to Factory Reset Your Shadow PC
  • Making Windows Defender Compatible with Shadow
  • How to Send Shadow PC Logs to Support
  • Setting Up a VPN on Your Shadow PC
  • How to Update NVIDIA Drivers on Shadow PC
  • Fix Video Streaming and Playback Issues on Shadow PC
  • Known Issues for Shadow PC
  • Games Incompatible with Shadow PC
  • What is Shadow?
  • Send logs from Shadow Drive to Shadow Support
  • Shadow Ghost User Guide (Download)
  • Choosing an Automatic or Manual Configuration When Resetting Shadow PC
  • Understanding the Difference Between 2.4GHz and 5GHz Frequencies for Shadow
  • Tips for using the Shadow Ghost
  • Understanding Shadow Official, Beta, and Alpha Applications
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