Error codes
Find solutions for common issues and error codes encountered while using Shadow PC.
- VD-100 - Communication error
- R-113, your Shadow was shutting down when we tried to start streaming.
- V-201 - Shadow timeout error
- L-111 - Shadow timeout error
- R-600s / 700 - Try to start again in a few minutes
- A-102 / A-105 / A-106 - I can’t connect to the Shadow launcher
- U-203 - Sorry, an issue happened with the update services in your Shadow PC
- U-252 - Sorry, an issue happened with the update services in your Shadow PC
- U-201 - Sorry, an issue happened with the update services in your Shadow PC
- U-250 - Sorry, an issue happened with the update services in your Shadow PC
- U-254 - Sorry, an issue happened with the update services in your Shadow PC
- U-207 - Sorry, an issue happened with the update services in your Shadow PC
- U-251 - Sorry, an issue happened with the update services in your Shadow PC
- U-204 - Sorry, an issue happened with the update services in your Shadow PC
- U-200 - Sorry, an issue happened with the update services in your Shadow PC
- U-202 - Sorry, an issue happened with the update services in your Shadow PC
- U-205 - Sorry, an issue happened with the update services in your Shadow PC
- U-206 - Sorry, an issue happened with the update services in your Shadow PC
- U-299 - Sorry, an issue happened with the update services in your Shadow PC
- G-468 - Your Shadow is under maintenance
- L-200 / 500 - Try to start again in a few minutes
- L-100 and L-101 - Launcher failed to launch the streaming app
- L-201 / L-202 - Our services are experiencing overload at the moment
- Shadow Renderer Critical Error – R: -1
- R-2 - Launcher Error
- R-101 You've connected to your Shadow from another device
- R-103 - Temporary problem during connection
- R-105 - Windows Encountered a Crash (BSOD)
- R-108, R-109, and R-110 - An issue happened when connecting to your Shadow
- S-102: Shadow has detected a protected video that we cannot display