Windows Activation Issue on Shadow PC

Introduction

Some users have reported that Windows appears as not activated on their Shadow PC, or that their product key has already been used on another device. This can prevent full use of certain Windows features.

Workaround

You can successfully resolve it by using the methods described below.

1. Stop your Shadow PC with the "Shutdown" button via the Windows menu and restart your Shadow PC.

   

After restarting your Shadow PC, your Windows should be activated, if it's not the case then follow the next steps.

1. Press Windows logo key + R to open the Run dialog.
2. Type slui 4 and press OK.
3. Select your current country (or the nearest one) from the list, then click Next.

1. Go on the website: https://aka.ms/aoh
2. Follow the different security steps and log in to your Microsoft account (or create one if needed)
3. Select Activate Microsoft Product
4. Select Windows, then Windows 11
5. Enter the Installation ID

1. When asked how many times the key has been used, respond with "0".

2. Take a screenshot of the confirmation ID

   

3. Type the Confirmation ID 

   

Your Windows is now activated!

Next Steps

If you are able to activate your Windows license using this method, please let us know by responding to your support ticket.

If the issue persists, contact our Support team for further assistance.