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Getting Started with Shadow PC Gaming
Requirements and FAQs
Introduction with Shadow PC Gaming
General
Technical Assistance - General
Resolution & Image Quality
Software Setup
Connection & Network
Performance Issues
Storage
Known Issues for Shadow
Mice, Keyboards, and Other Peripherals
Error Messages
Sound & Microphones
Authentication
Technical Assistance - Apps, Ghost, and Box
Getting Started with Shadow PC Enterprise
Getting Started with Shadow Drive
Account Management
Contact Support
Error Messages
- Error code and message directory
- U-100 to U-299: An issue happened with the update services
- S-102: Shadow has detected a protected video that we cannot display
- V:101 - Shadow gets a timeout error
- R:200: The streaming server version is too old
- L:104 - Sorry, an issue happened when receiving the stream
- R:108, R:109, and R:110 - An issue happened when connecting to your Shadow
- G:468 - Your Shadow is under maintenance
- U-299 - Sorry, an issue happened with the update services in your Shadow PC
- R:103 - Temporary problem during connection
- U-206 - Sorry, an issue happened with the update services in your Shadow PC
- U-205 - Sorry, an issue happened with the update services in your Shadow PC
- R:101 You've connected to your Shadow from another device
- U-202 - Sorry, an issue happened with the update services in your Shadow PC
- U-200 - Sorry, an issue happened with the update services in your Shadow PC
- U-204 - Sorry, an issue happened with the update services in your Shadow PC
- U-251 - Sorry, an issue happened with the update services in your Shadow PC
- U-207 - Sorry, an issue happened with the update services in your Shadow PC
- U-254 - Sorry, an issue happened with the update services in your Shadow PC
- U-250 - Sorry, an issue happened with the update services in your Shadow PC
- U-201 - Sorry, an issue happened with the update services in your Shadow PC
- U-252 - Sorry, an issue happened with the update services in your Shadow PC
- U-203 - Sorry, an issue happened with the update services in your Shadow PC
- V:100 - Launcher couldn't connect to Shadow
- R: 2 - Launcher error
- R:300 / R:301 - Your configuration / resolution does not seem to allow Shadow to work properly
- S:101 - An Issue Happened with the Streaming Services
- L:200 / 500 - Try to start again in a few minutes
- R:105 - Unfortunately Windows encountered a crash
- R: -1 - Unknown error
- S:103 - Update Your Graphics Drivers in Shadow
- L:201 / L:202 - Our services are experiencing overload at the moment
- L:100 and L:101 - Launcher failed to launch the streaming app
- L:203 - Shadow can't connect and we’ll give you priority for the next 10 min