Windows 11 was launched by Microsoft on October 5, 2021.
Thanks to the adjustments made to make this version compatible with Shadow PCs, it is possible since April 3, 2023, to use Windows 11 on your Shadow PC, if it has the appropriate hardware.
Warning: We do not recommend the use of disk encryption features such as Bit Locker on Windows 11 since it can make your Shadow PC inaccessible.
Compatible Offers
Windows 11 can only be used on Shadow PCs with the appropriate hardware. Here are the offers that are compatible with this version:
- Shadow PC Power
- Extended Pro
- Advanced Pro
- Expert Pro
- Ultra*1
- Infinite*1
*1 Ultra and Infinite offers are no longer available for sale.
Warning: Shadow PCs that were activated on the Texas Datacenter are not compatible with Windows 11.
FAQ
You can also see our article Known issues for issues specific to our Shadow Windows Application.
How do I upgrade from Windows 10 to Windows 11 on my Shadow PC?
We invite you to download the Windows 11 installation wizard from the Microsoft website: https://www.microsoft.com/software-download/windows11
Warning: It is not possible to upgrade to Windows 11 directly via Windows Update on some Shadow PCs because of a hardware recognition issue on Shadow.
Why does my Shadow PC show up as not compatible when I try to upgrade to Windows 11 via Windows Update?
It is not possible to upgrade to Windows 11 directly via Windows Update on some Shadow PCs because of a hardware recognition issue on Shadow.
We invite you to download the Windows 11 installation wizard from the Microsoft website:
https://www.microsoft.com/software-download/windows11
How do I downgrade from Windows 11 to Windows 10 on my Shadow PC?
If your Shadow PC was originally deployed with Windows 10 and you later upgraded to Windows 11, you have 10 days to downgrade to Windows 10 directly from the Windows settings.
Warning: It is not possible to downgrade to Windows 10 if your Shadow PC was originally deployed with Windows 11.
I want to purchase a new Shadow subscription. Can I choose which Windows version my Shadow PC will be activated on?
It is not possible to choose the Windows license on which you are activated.
Can I use Shadow's Windows 10 application if my local PC is running Windows 11?
Yes, you can update Windows on your local PC and use Shadow's Windows 10 app.
Can I use Shadow's Windows 11 application if my local PC is running Windows 10?
Yes, you can update Windows on your local PC and use Shadow's Windows 11 app.
Should I choose Windows 11 over Windows 10 on my Shadow PC and local PC?
We invite you to upgrade to Windows 11 if it is possible in order to be up to date, to take advantage of the latest Windows features and to ensure compatibility with future versions of your software.