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How to Update NVIDIA Drivers on Shadow PC

Updated

Introduction

Our developers test graphics drivers before they're automatically installed onto your Shadow PC. Due to the time between testing and installation, the version installed on your Shadow could be different from NVIDIA's latest version.

Before You Begin

  • Do not shut down Shadow PC during the update process. Updates on average take 15 minutes.
  • Your Shadow will need to restart during this process and you may be disconnected from your stream. Make sure to save your work.
  • Consider saving any important files from your Shadow on a separate storage device or service. See how to backup your data for more information.
  • Your screen’s color, resolution, or overall appearance may change during installation—this is normal.

Get Updates from NVIDIA App

  1. Download and install the NVIDIA App on Shadow PC (if not already installed)
  2. Launch the NVIDIA App and log in.
  3. Click the Drivers tab on the top left.
  4. Click Check for updates on the right.
  5. If an update is available, click Download, wait for it to finish, then click Install.
  6. Choose Express Installation for a standard update. If you need custom settings, select Custom Installation instead.

Manually Update from the Web

  1. Find your graphics card

    • Open Device Manager (press Windows + X, then click Device Manager).
    • Expand Display Adapters to find your GPU model.

  2. Download the latest drivers

  3. Install the drivers on Shadow PC

    • Close any running applications on Shadow.
    • Double-click the downloaded .exe file and click Yes if prompted by User Account Control (UAC).
    • Choose Express Installation for a standard update. If you experience issues, select Custom Installation and check Perform a clean installation.
    • Restart your Shadow when the installation is complete. If your stream doesn’t reconnect, manually shut down and restart your Shadow.

Additional Information

After installing the latest NVIDIA drivers, you can use the NVIDIA Control Panel to make a custom resolution.

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