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Getting Started with Shadow PC Gaming
Requirements and FAQs
Introduction with Shadow PC Gaming
General
Technical Assistance - General
Resolution & Image Quality
Software Setup
Connection & Network
Performance Issues
Storage
Known Issues for Shadow
Mice, Keyboards, and Other Peripherals
Error Messages
Sound & Microphones
Authentication
Technical Assistance - Apps, Ghost, and Box
Getting Started with Shadow PC Enterprise
Getting Started with Shadow Drive
Account Management
Contact Support
Technical Assistance - General
If you're experiencing technical issues, these guides can help you identify the cause and find a solution.
Connection & Network
- Using an Antivirus or Firewall with Shadow
- Shadow and IPv4/IPv6 Compatibility FAQ
- What's the difference between 2.4GHz and 5GHz?
- Shadow X Freebox Delta
- About the Usage Stats Panel
- Maximum bitrate and bandwidth configuration
Error Messages
- R:300 / R:301 - Your configuration / resolution does not seem to allow Shadow to work properly
- R: 2 - Launcher error
- U-250 - Sorry, an issue happened with the update services in your Shadow PC
- L:200 / 500 - Try to start again in a few minutes
- U-202 - Sorry, an issue happened with the update services in your Shadow PC
- U-201 - Sorry, an issue happened with the update services in your Shadow PC
Mice, Keyboards, and Other Peripherals
- Set up an Xbox controller on Shadow PC
- Set up a PlayStation controller on Shadow PC
- ShadowUSB installation for .Appimage & .deb
- USB Peripherals not forwarding to Shadow PC
- Shadow PC keyboard layout or language mismatch
- How to connect a controller to Shadow PC