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Getting Started with Shadow PC Gaming
Requirements and FAQs
Introduction with Shadow PC Gaming
General
Technical Assistance - General
Resolution & Image Quality
Software Setup
Connection & Network
Performance Issues
Storage
Known Issues for Shadow
Mice, Keyboards, and Other Peripherals
Error Messages
Sound & Microphones
Authentication
Technical Assistance - Apps, Ghost, and Box
Getting Started with Shadow PC Enterprise
Getting Started with Shadow Drive
Account Management
Contact Support
Technical Assistance - General
If you're experiencing technical issues, these guides can help you identify the cause and find a solution.
Connection & Network
- Streaming Modes
- Using an Antivirus or Firewall with Shadow
- About the Usage Stats Panel
- Tips to improve latency
- Maximum bitrate and bandwidth configuration
- Can I use a VPN with Shadow?
Error Messages
- U-201 - Sorry, an issue happened with the update services in your Shadow PC
- U-203 - Sorry, an issue happened with the update services in your Shadow PC
- L:201 / L:202 - Our services are experiencing overload at the moment
- U-254 - Sorry, an issue happened with the update services in your Shadow PC
- U-250 - Sorry, an issue happened with the update services in your Shadow PC
- L:203 - Shadow can't connect and we’ll give you priority for the next 10 min