Issue
When starting Shadow PC from the launcher, the system may get stuck on a blue screen displaying the Microsoft Assistant Cortana for an extended period.
Cause
This occurs due to a Windows-related issue where the installation process continues in a hidden background window.
Solution
Try the solutions below to resolve the issue.
ALT + TAB Shortcut
Use the ALT + TAB shortcut to switch windows and bypass the stuck screen.
Factory Reset
If the shortcut does not resolve the issue, you can perform a factory reset and set up Shadow PC using the "Ready-to-Play" installation.
Warning: This will erase all data on the primary disk (C:) of your Shadow PC.
Additional Help
If none of the solutions work, contact Support.