End-of-Life information
The Shadow Ghost has reached its End of Life (EOL) as of January 2024. You may continue to use your Shadow Ghost, but ongoing hardware and software support is no longer guaranteed, and all warranties have expired.
This guide provides tips on using, updating, and configuring your Shadow Ghost. See the official user guide for technical specifications.
Plugging in your Shadow Ghost
Use the official power supply provided with your Shadow Ghost. Using another power supply may damage the hardware and render the Shadow Ghost inoperable.
Switching the Shadow Ghost on and off
To turn on the Shadow Ghost, press and hold the power button for 3 seconds until the red LED light turns on. The power button is located at the front of the Shadow Ghost.
To turn off the Shadow Ghost, you can use these two methods:
- From the login screen, click the power button located at the bottom right.
- From the Windows desktop, open the Start menu, then click the power button. Confirm you'd like to shut down the Shadow Ghost.
Force shutdown
If the Shadow Ghost is unresponsive and will not turn off, you can force the Ghost to shut down. Forcing the Shadow Ghost to shut down can cause technical issues and should only be used if necessary.
To force a shutdown, hold down the power button on the Shadow Ghost for 7 seconds until the red LED light turns off.
Changing the Shadow Ghost settings
To change the settings for your Shadow Ghost, open the launcher, then click the Settings icon.
If you can't find the launcher, log in to Shadow or press the power button once.
From the Settings, you can change your allocated bandwidth, switch to the Beta or Official version of Shadow, and more.
Using the Beta Version
The Shadow Ghost includes a Beta version, which allows you to test new features, updates, or fixes before they're available on the Official version. Like our applications, you can switch to the Beta version of Shadow at any time.
To access the Beta version or switch to the Official version, go to the Settings, located in the Shadow Ghost launcher.
An update is required whenever switching to or from the Beta version. This update helps restore or add any features needed to run the Beta version. Do not turn off your Shadow Ghost during updates.