Issue
Shadow detected that the graphics drivers installed on your cloud PC are outdated.
Cause
Shadow PC relies on NVIDIA drivers for both rendering and encoding the video stream you receive on your device. Error S:103 indicates that the installed driver version is outdated and no longer supported by either:
- Shadow's Streaming Infrastructure – The server-side encoding technology may have been updated, requiring a newer driver version for compatibility.
- Cloud Hardware Updates – Your Shadow PC is using a GPU that's incompatible with your current NVIDIA drivers.
- Software Compatibility – Some applications, games, or Windows updates might demand a newer driver version to function properly within Shadow PC.
Solution
If you can access Shadow PC, update the NVIDIA graphics drivers.
Or contact Support and report the error code.