Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming

General

Technical Assistance - General

Resolution & Image Quality

Software Setup

Connection & Network

Performance Issues

Storage

Known Issues for Shadow

Mice, Keyboards, and Other Peripherals

Error Messages

Sound & Microphones

Authentication

Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

R:200: The streaming server version is too old

Updated 

This message indicates that your Shadow may not have the latest updates for one of the services required to enable streaming.

Without these updates, you will not be able to connect to your Shadow. To ensure your ability to connect without interruption, it's crucial to shut down your Shadow each time you're finished using it.

If the issue continues to persist, contact Shadow support and include additional details to facilitate a quicker and more effective resolution to the problem.

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Still have questions after reading this article?

Check out our other articles or contact Shadow Support.