How to access Shadow Pro offers if your account doesn't have a VAT number?
Do you want to subscribe to a Shadow Pro (B2B) offer, but you don't see it available directly from your Shadow Manager?
This is because your account was created without a VAT number and is therefore categorized as « Particular » (Individual).
Currently, it is not possible to order a Pro (B2B) offer directly from the Manager with a Particular account. However, two options are available to you to access these offers:
Option 1 — Convert your account to B2B (Recommended)
This is the recommended option if you intend to use Shadow for professional purposes and wish to benefit from all the B2B features available in the Manager (such as multiple purchases or VM cloning).
To do this, you will need to contact Shadow Support and request the conversion of your existing account to a B2B account. Prepare the following information, as it will be necessary for the switch:
- Your valid VAT number
- Your company name
Advantages:
- Access to Pro offers directly from your Shadow Manager.
- Access to features specific to B2B accounts in the Manager (multiple purchases, VM cloning, etc.).
- Your account is correctly categorized for professional use.
Drawback:
- The conversion requires support intervention and may take some time before you can make your Pro purchase from the Manager.
Option 2 — Access Pro offers directly via our website
If you need quick access to a Pro offer and the advanced B2B Manager features are not essential for you immediately, you can subscribe directly via the public page on our website.
View and subscribe to a Pro offer via the following page:
https://shadow.tech/pro/offers/
Advantage:
- You can subscribe autonomously and immediately, without waiting for an account conversion.
Drawbacks:
- Your account will remain categorized as Particular.
- Certain B2B-specific features in the Manager (like multiple purchases or VM cloning) will not be available for this account.
- You will not be able to see or manage this Pro offer from your usual Shadow Manager linked to your Particular account.
Choose the option that best suits your immediate needs and how you intend to use your Shadow Pro.