View information related to a Shadow PC
In the "PC" tab of your Shadow Manager, when you click on one of your Shadow PCs, a side menu will open on the right side of your screen for you to manage the PC. Here is what it contains:
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The type of offer.
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The storage available on the Shadow PC.
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The Datacenter.
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The machine's date of creation.
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The subscription's next renewal date.
The subscription is automatically renewed without notice.
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The user assigned to this Shadow PC.
Subscribe to a new Shadow PC
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Click on the create your first Shadow PC button.
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Choose the configuration that you want.
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Add extra storage for this Shadow PC if needed. You can see the monthly price of your Shadow PC on the right.
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Click "Order".
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Fill in your payment method.
Adding additional storage to a Shadow PC
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Click on the Shadow PC to which you want to add storage. A menu opens on the right side of your screen.
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Click on the Configuration button. You will be redirected to the shop where you can select how much storage you want to add.
Assign or Unassign a Shadow PC
Assign a user:
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Click on the corresponding Shadow PC.
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The drop-down menu opens and you can assign one of your users directly here.
Unassign:
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Click on the corresponding Shadow PC.
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The drop-down menu opens. At the bottom of the menu, click the "Remove Access" button which appears if the Shadow PC has already been assigned to one of your users.
Warning: you can't remove access to one of your users if the Shadow PC is currently running.
Factory reset a Shadow PC
Doing a factory reset will remove all data and programs from a Shadow PC.
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Click on the Shadow PC you want to reset. A menu opens on the right side of your screen.
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Click on the button with 3 dots at the top right of the menu.
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Click on "Reset this PC".
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A security pop-up will open, follow the instructions.
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Choose the type of configuration you want.
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Choose the language of Windows.
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Choose your keyboard language. Your Shadow PC is now ready!
Delete a Shadow PC
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Click on the Shadow PC you want to delete. A menu will open on the right side of your screen.
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Click on the 3 dots button at the top right of the menu.
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Click on "Delete"
Rename a Shadow PC
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Click on the Shadow PC you want to rename.
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A menu opens on the right side of your screen. Click on the 3 vertical dots at the top right of this menu.
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Click on "Rename this PC".
A new pop-up window opens, from which you can give your Shadow PC a new name.
Special characters (such as @, #, $, %,) cannot be used to name a Shadow PC.
The name of your Shadow PC must contain at least 3 characters. -
Click "Confirm" to rename your Shadow PC.
Manage Shadow PC tags
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Click on the Shadow PC of your choice.
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A menu opens on the right side of your screen. Click on the 3 vertical dots at the top right of this menu.
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Click on "Manage tags".
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A new pop-up window opens, from which you can:
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View tags associated with your Shadow PC by looking below the search bar.
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Create a new tag by entering the tag name and clicking on the "Create" button.
New tags are automatically assigned to the Shadow PC you are currently managing.Special characters (such as @, #, $, %,) cannot be used to tag a Shadow PC.
A tag must contain at least 3 characters. -
Assign one or several tags to your Shadow PC by searching for an existing tag via search bar
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Delete one or several tags associated with your Shadow PC by clicking on the cross linked to the tag(s) of your choice
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Click on "Confirm" to validate the tags associated with your Shadow PC.