Depending on your local device, your screen(s), and your offer, the maximum FPS that you will be able to set up on your Shadow PC will change.
See below the limitations according to the Shadow PC app that you use:
⚠️ The Shadow PC Essential Offer is limited to a maximum resolution of 1920*1080 and 32FPS.
Graphics Cards Restrictions:
Find below the restrictions of our graphics cards in terms of maximum resolutions and display frequencies for which we provide support:
| Resolution | Maximum FPS for the Boost Offer and other Offers with the following graphics cards: GTX 1080, P5000, Quadro RTX5000 Quadro RTX6000. | Maximum FPS for the Power Offer and other Offers with the following graphics cards: RTX A4000, RTX A4500. |
|---|---|---|
| HD 1080p (1920*1080) | 250 | 250 |
| QHD 2K (2560 x 1440)* | 144 (120)* | 144 (120)* |
| UHD 4K (3840 x 2160) | 120 | 150 |
| Half 5k (5120 x 1440) | 120 | 150 |
| 5K (H265 is mandatory) | 60 | 60 |
| 8K (H265 is mandatory) | 60 | 60 |
*In some cases, when the resolution is above 2K, the fps will be blocked at 120.
⚠️ By default, your Shadow PC will match the configuration you have set up on your local computer, which means that you are limited by your local computer decoding capacity.
If you notice stuttering or latency, we recommend to deactivate the option "Always match Shadow resolution with local display" from your quick menu and reduce manually your maximum FPS.
If this does not solve the issue, you can also reduce your resolution via the same settings.
See How to Use the Quick Menu.
Double screen (see How to add an additional screen to Shadow):
⚠️ Please note that it is not possible to use several screens with the Shadow PC Essential Offer.
Using several screens will utilize more of your local computer decoding capacity.
Using Shadow on one screen and using the other screen, even locally, to watch a video on Youtube, Twitter or Twitch, will use up your local computer's decoding capacity.
We recommend reducing the use of any other program that you are using on your local PC besides Shadow PC.
If you are watching a stream, you can for example reduce the stream quality.
H265 (see Using High Efficiency Video Coding (H.265)):
⚠️ Please note that it is not possible to use H265 with the Shadow PC Essential Offer.
H265 does not support high bandwidths very well.
We recommend reducing your bandwidth to between 15 and 20 megabits if you experience stuttering.
Note: You can change your resolution by accessing the NVIDIA control panel from your Shadow PC.
Note: If you are facing issues such as stuttering or latency, we recommend reducing your maximum bandwidth as well as seeing the other tips from our article Tips to improve latency.
We also recommend having a look at our article about V-Sync.