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Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming

General

Technical Assistance - General

Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

Log in to Shadow PC with your browser

Updated 

2 months ago

When you log in to Shadow PC on a new device, you'll be prompted to verify your identity. Follow these steps to complete the process and access your Shadow PC.

Note: You may be required to enter your Two-Factor Authentication (2FA) code or backup key during this process.

  1. Open the Shadow PC app and click Log In.


  2. Enter your email and password and click Sign In, or log in with Single Sign-On (SSO).

  3. Click Continue to use this account.

The Shadow PC app will use cookies to remember this device the next time you log in. Allow all cookies on your browser or cookies from shadow.tech.

Related questions

  • Allow all cookies on your default browser

  • (Ubuntu only) Stop any services or applications using port 32600. Some services like Plex use port 32600 and may interfere with the Shadow PC application.

  • Log out of your account page and clear your cache and cookies.

  • Check the status page for any known issues with logging in.

  • Contact support for assistance.

Shadow PC may need to reverify your account when one or more of the following conditions are met:

  • Your device was revoked from the Security settings on your account page

  • You were previously logged out of your account

  • The verification token has expired and needs to be reverified

You can remove a device from your account in the Security settings on your account page. Click Revoke next to the device you wish to remove.

If you believe someone is using your account without your permission, add Two-Factor Authentication and reset your password.

For help removing devices or changing your email address, contact Support.

Still have questions after reading this article?

Check out our other articles or contact Shadow Support.

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