How does Two-Factor Authentication (2FA) work on Shadow?
Shadow gives you the possibility to use two-factor authentication (2FA) to provide additional security to your account. Two-factor Authentication is optional and disabled by default on your account.
It adds a verification step whenever you are about to perform a security-sensitive operation.
On the other hand, single-factor authentication (password only) is easier to breach, making your account more vulnerable to malicious actors, phishing, and malware.
Is Two-Factor Authentication Required?
For now, Shadow doesn’t have any plans to make Two-Factor Authentication mandatory for accessing any of your services.
However, we strongly recommend enabling it to provide an additional security layer to your Shadow account.
Which actions require 2FA when it is enabled?
If you enable Two-Factor Authentication, it will be required whenever you need to log in to perform an action.
For example:
- When you log into any of your services (Shadow Drive or Shadow PC)
- When you update your password to recover your account.
Authenticator Mobile Applications with Time-based One-Time Password (TOTP):
These applications generate a code that changes every 30 seconds.
Examples of applications you can use:
To set up your Shadow according to your internet connection and check the latter, please refer to this article: How to troubleshoot your internet connection.