Introduction
If you have documents, pictures, or other files on your local device and want to save them to Shadow, you can transfer these files using one of two methods: cloud storage providers or a USB flash drive/hard drive.
Cloud Storage Provider
Shadow is compatible with many cloud storage providers. Here's a list of providers that offer free plans and are compatible with Shadow:
- Google Drive https://drive.google.com/
- Box https://www.box.com/
- OneDrive https://www.microsoft.com/microsoft-365/onedrive/online-cloud-storage
- Amazon Drive https://www.amazon.com/b?node=15547130011
- Dropbox https://www.dropbox.com/?landing=dbv2
Use any of these services to save files from your local device. Then, start your Shadow, log in to your cloud storage account, and download your files.
Saving Files from the Cloud
There are two ways to save files from the cloud to Shadow:
- Download from the web: Log in to your cloud account on your Shadow and download your files.
- Sync to Shadow: Check if your preferred cloud storage provider offers sync services and follow their instructions.
USB Flash Drive or Hard Drive
You can plug a USB flash drive or hard drive into your device and use it with Shadow on Windows, macOS, Ubuntu (Linux), Shadow Ghost, or Shadow Box.
Saving Files from Your USB Device
There are two ways to save files from your USB device to Shadow:
- Click and drag: Click and hold the file, then drag it to your Shadow's desktop or another folder.
- Copy and paste: Right-click the file, click Copy, right-click your Shadow's desktop or another folder, and click Paste.
Frequently Asked Questions
How do I get Shadow to recognize a USB device? Most devices are Plug and Play (PnP) ready. If Shadow does not recognize your device, try using USB redirection.
What should I do if USB redirection isn't working? Test your connection to see your upload speeds and whether your connection has high latency or packet loss. These issues can prevent Shadow from connecting to your USB devices.
For more information, you may find the following articles useful:
- How to backup my data on Shadow https://shdw.me/HC-B2C-Backup_Data
- How do I get additional storage for Shadow? https://shdw.me/HC-B2C-Add_Storage