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Using the NVIDIA Control Panel in Shadow

Updated

If you've tried using the Quick Menu to set your resolution and refresh rate, you can also use the NVIDIA Control Panel to achieve your desired settings. Changing your resolution or refresh rate may resolve issues causing Shadow's screen to appear small, distorted, or stretched.

Choosing a Resolution and Refresh Rate

In the NVIDIA Control Panel, there are two ways you can change Shadow's resolution and refresh rate: choosing a preconfigured resolution or creating a custom resolution.

Important Considerations

A recent NVIDIA update may cause issues when creating a custom resolution in Shadow. See our Known Issues for updates.

  • Do not exceed your screen's resolution or refresh rate.
  • If your resolution is higher than 1080p, choose a 60Hz refresh rate. Shadow does not support more than 4k on 60Hz. If you want to use a higher refresh rate, you'll have to decrease your resolution (1920 x 1080 for example).

Choose a Preconfigured Resolution

  1. Right-click the Shadow desktop.
  2. Click NVIDIA Control Panel.
    If the NVIDIA Control Panel is not listed, update the graphics drivers.
  3. Under Display, click Change Resolution.
  4. Use the list of options provided to choose your resolution and refresh rate.

Create a Custom Resolution

  1. Right-click the Shadow desktop.
  2. Click NVIDIA Control Panel.
  3. Under Choose the resolution, click Customize....
  4. On the next window, click Create Custom Resolution...
  5. Under Resolution settings, change the:
    • Horizontal pixels
    • Vertical lines
    • Refresh rate
    • Standard: CVT reduced blank.
  6. Click Test at the bottom of the window.
  7. If the test is successful, click Yes to apply these changes.

Other Tips

  • Enable Safe Mode: use your Shadow's settings to enable Safe Mode, which disables automatic resolution detection and allows you to connect to Shadow based on your previous settings.
  • Check Your Connection: Shadow supports 1080p and 1440p resolutions at 144Hz refresh rates, as long as your internet connection and device can support these configurations. Try lowering your resolution or refresh rate or testing your internet connection.

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