Recovery Mode is an environment (separate from the Official, Beta, and Alpha environments) that lets you access your Shadow PC using only the core components needed to operate your Shadow PC. This environment is particularly useful for troubleshooting and restoring access after a failed update.
Availability of Recovery Mode
Recovery Mode is available on all Shadow PC applications except:
- Shadow Box
- Shadow Ghost
- Shadow VR
Accessing Recovery Mode
You'll be invited to use Recovery Mode if Shadow PC fails to update. If you accept, Shadow PC will switch to the Recovery Mode environment.
If you receive an error code instead, this means Shadow PC was unable to start in Recovery Mode.
Limitations of Recovery Mode
While in Recovery Mode, microphones and controllers won’t be available. This environment lacks the necessary components to support these devices.
Fixing Update Issues
Recovery Mode does not resolve update issues, but it does provide limited access to your Shadow PC while you troubleshoot the cause of the failed update.
To try fixing the update installation:
- Open your Shadow PC launcher.
- Click Help.
- Click Shut down Shadow, then restart it and try updating again.
Frequently Asked Questions
Do I keep my data when switching from my current environment to Recovery Mode?
Yes, your data will remain intact when switching from your current environment to Recovery Mode.
Can I use Recovery Mode without an update issue?
No, Recovery Mode is only available when your Shadow PC encounters an update issue.