Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming

General

Technical Assistance - General

Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

How to add an additional screen to Shadow

Updated 

Shadow lets you add an additional screen to your streaming session, giving you the freedom to set up a dual-screen experience. You can connect an additional screen on your desktop and mobile devices.

To see if your device's operating system is compatible, refer to the compatible operating systems and devices.

To connect an additional screen to Shadow, you can add a second local screen or a remote screen.

Table of contents:

Compatible operating systems and devices
Add a second local screen
Change the layout of your screens
Dual Screen Drawbacks
Add a remote screen

Compatible operating systems and devices

Use the matrix below to determine which additional screen experience is recommended for you.

Compatibility key

Compatible_28.png

Compatible

Planned_28.png
Planned1
Incompatible_28.png

Incompatible

1 This is planned for a future update and may be available only for Shadow Alpha or Beta, not officially supported.

System
Local screen
Remote Screen

Windows

Compatible_28.png
Compatible_28.png

macOS

Compatible_28.png
Compatible_28.png

Ubuntu

Compatible_28.png
Compatible_28.png

Shadow Ghost

Incompatible_28.png1
Compatible_28.png

Shadow Box V1

Compatible_28.png
Compatible_28.png

iOS

Compatible_28.png2
Compatible_28.png2

tvOS

Incompatible_28.png
Compatible_28.png

Android

Compatible_28.png
Compatible_28.png

Android TV

Incompatible_28.png
Compatible_28.png

1 It is not possible to connect two screens locally on the Shadow Ghost due to hardware limitations.

2 Since the last update to iOS 16, it turns out that our additional screen feature is no longer functional. We are working to fix this issue in future updates.

Add a second local screen

If you'd like to stream Shadow to two screens from the same device, this is called a local screen setup. To use this setup, follow the steps below according to your operating system:

icons8-windows-client-24.png Windows, rebranding-ios.png macOS, and rebranding-linux.png Ubuntu

  1. Plug your second screen into the device you'll use to stream Shadow. Make sure the screen has power and is turned on.

  2. Open the Quick Menu.

    To open the Quick Menu, log into the Shadow launcher, then Start Shadow.

    Once Shadow starts, click on the Shadow logo  located at the top of the screen, or press the Quick Menu shortcut:

    Windows : ALT + WIN + O

    macOS : ALT + CMD + O

    Linux : ALT + SUPER + O

  3. Click the icons8-1st-20.pngVideo & Display section, then the icons8-circled-2-20.pngEnable Dual Screen button.

    quickmenu_add_new_screen_en.png

You can also connect your second screen when you are already on your Shadow. In this case, a new window will open to let you enable it:

popup_new_screen_en.png

Note: To save your settings and have Shadow detect your second screen every time you start streaming, check the box next to Enable dual-screen streaming automatically. Otherwise, Shadow will only detect your second screen for this session and your settings will not be saved.

quickmenu_keep_feature_en.png

In the same icons8-1st-20.pngVideo & Display section, you will find other settings. Those are optional and not required, but they may enhance your dual-screen experience when applied:

Setting

Explication

icons8-circled-a-20.png

Display settings

Click to choose a custom resolution. Use the pop-up window to modify your resolution.

To make this setting appear, uncheck "Always match Shadow resolution with your local display".

icons8-circled-b-20.png

Enable dual-screen streaming automatically

Check this box to have Shadow detect and use your second screen in the future.

icons8-circled-c-20.png

Always match Shadow resolution with your local display

Check this box to have Shadow use the resolution settings for your primary screen. Uncheck this box to choose a custom resolution.

quickmenu_features_en.png

Note :If you decide to choose your own resolution, you'll have to manually change the resolution via a pop-up window every time Shadow detects a new screen..

rebranding-android.png Android

With the "Additional screen only" or "Additional screen (extended)" feature, we allow you to use a computer screen directly on your compatible Android smartphones, using USB-C.

  • Additional screen only: You can use a secondary screen as the main screen. The smartphone no longer broadcasts the Shadow.

  • Additional screen (extended): You can use a secondary screen as a second screen. The smartphone still broadcasts your Shadow session. Here is the nexdock website that shows you the compatible Android smartphones list: https://nexdock.com/lapdock-for-smartphones/

When you log in to Shadow, the application automatically detects if you have a second screen.
When you open the Settings page, you can select either feature by clicking icons8-1st-20.png “Additional screen” then icons8-circled-2-20.png “Additional screen (extended)” or “Additional screen only”

android_1_en.jpg

android_2_en.jpg


Compatibility key

Compatible_28.png

Works properly

Planned_28.png

Partially functional

Incompatible_28.png

Not functional

Device

Additional screen only

Additional screen (extended)

Additional info

Samsung (presentation/mirroring mode)

Planned_28.png

The cursor may disappear. The cursor will also disappear once you touch your smartphone’s screen.

This is a manufacturer limitation and we are currently working on a solution.

Compatible_28.png

Samsung (Desktop DeX mode)

Compatible_28.png

Just accept the manufacturer's window when launching the feature..

To close the application, please disable the additional screen from the settings, force the application to shut down from your main device or unplug your screen.

Compatible_28.png

We advise you to launch Shadow from the smartphone to continue to have access to the overlay.

OnePlus (presentation/mirroring mode)

Planned_28.png

The cursor may disappear. When you touch the screen of your smartphone, the cursor will disappear. To recover the cursor, you must deactivate the option and then reactivate it.

Compatible_28.png

OnePlus (Desktop mode)

Compatible_28.png

Compatible_28.png

To stop the additional screen, please close the application, force the application to shut down from your main device, or unplug your screen or you can disable the feature directly from the Settings.

The "Desktop" mode is currently under development by some manufacturers, which complicates the task. However, according to our tests on One Plus, it works better in "Desktop" mode. Here is a tutorial to activate it:

https://www.youtube.com/watch?v=SHQzobbNI0w

Huawei (presentation/mirroring mode)

Planned_28.png

The cursor may disappear. The cursor will also disappear once you touch your smartphone’s screen. To recover the cursor, you must deactivate the feature and then reactivate it.

Compatible_28.png

Huawei (EMUI Desktop Mode)

Compatible_28.png

Just accept the manufacturer window when launching the feature.
To close the application, please disable the additional screen from the settings, force the application to shut down from your main device or unplug your screen

Incompatible_28.png

shadow_box.pngShadow Box

Shadow Box V1

  1. Connect the two DisplayPort cables to your Shadow Box.

  2. Connect them to your screens.

  3. Start Shadow from your Launcher.

Shadow will automatically detect your second screen. No additional configuration is required.

⚠️ Warning: Shadow Box's hardware limitations do not allow it to exceed 1920 x 1080 resolution when a second display is connected. Image quality may decrease if the resolution applied to the displays is higher than 1920 x 1080.

Change the layout of your screens

Windows will automatically decide the order and position of your screens. If you'd like to change the order or position, right-click the Windows desktop directly on Shadow, then choose Display settings.

A new window will appear. In this window, you can change the order of your screens and their positions.

windows_en.png

Dual Screen Drawbacks

There are some existing drawbacks, and knowing these may help you troubleshoot any issues you might encounter. Open the list below for more information. This list will be updated as we continue to make progress and changes.

Decoding

Shadow's Dual Screen feature relies on your local computer for decoding. The additional decoding needed to use Dual Screen may be stressful for your local computer, especially, if your computer does not meet our minimum requirements.

If you experience lagging or freezing, change your resolution to 1920 x 1080, then, gradually increase the resolution setting until you find a high resolution that doesn't lag or freeze. Scaling does not affect the experience.

Ubuntu

Due to its popularity, the Dual Screen feature may not be as stable on the Ubuntu version compared to Windows and macOS.

Add a remote screen

If you'd like to stream Shadow to two screens from different devices, this is called a remote screen setup. To use this setup, follow the steps below:

  1. On your main device, open the Shadow launcher.

  2. Log in to Shadow, then click Start.

  1. On your second device, open the Shadow launcher.

  2. Log in to Shadow using the same email address and password you used for your main device.

  3. Click Start.

A pop-up window will appear after you click Start. The window will provide two options:

  1. Remote Screen

  2. Disconnect the other device

Click "Remote Screen" to stream Shadow on your two devices.

distant_en.png