Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming


Technical Assistance - General

Resolution & Image Quality

Software Setup

Connection & Network

Performance Issues


Known Issues for Shadow

Mice, Keyboards, and Other Peripherals

Error Messages

Sound & Microphones


Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

R:103 - Temporary problem during connection


If you see this error message, there is a problem connecting to our servers.

To address this issue, check your outgoing connection to the Internet and restart your Shadow application, Shadow Box, or Shadow Ghost.

We suggest that you consider updating to the Beta version, which may resolve the problem.

If, after performing these steps, the issue persists, contact Shadow Support and include additional details to facilitate a quicker and more effective resolution to the problem.



Still have questions after reading this article?

Feel free to check out our other articles.

You can also contact Shadow support via our form.