Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming


Technical Assistance - General

Resolution & Image Quality

Software Setup

Connection & Network

Performance Issues


Known Issues for Shadow

Mice, Keyboards, and Other Peripherals

Error Messages

Sound & Microphones


Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

R: 2 - Launcher error


If you receive this message, it means that you have just encountered a critical error while running the application.

In order to effectively overcome this problem, shut down Shadow and reset the Shadow application settings.

To do this:

  1. Click Help Help_Icon.pngShutdownShadow.

  2. Click Settings.

  3. At the bottom-left side of the launcher, click Reset settings.


Still have questions after reading this article? Contact Support for assistance!