Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming


Technical Assistance - General

Resolution & Image Quality

Software Setup

Connection & Network

Performance Issues


Known Issues for Shadow

Mice, Keyboards, and Other Peripherals

Error Messages

Sound & Microphones


Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

L:201 / L:202 - Our services are experiencing overload at the moment


This error means that your Shadow didn't manage to launch the stream. This is caused by an overload of our infrastructure.

🚨 Important: It is not necessary at this stage to contact Support who will not be able to restart your Shadow immediately.

Please try again later and check the status of our services to stay updated: We’re working towards making your Shadow available at the soonest. Thank you for your patience and understanding.