How can we help?
Shadow - Support (US)
Account Management
Menu
Account Management
Guides tailored to help you keep your personal information correct and up to date.
Authentication
How does Two-Factor Authentication (2FA) work on Shadow?
My Information & Subscription
How to Avoid Phishing Attempts
Cancel my Shadow subscription
How to Delete Your Personal Data
How to download your personal information
How to reset your Shadow password
Change your email address
See all 7 articles
Payment
Upfront Payment - FAQ
What should I do if my payment was declined?
Add or Update Your Payment Information
Referral, promo, and sponsor codes, and how they work