Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming

General

Technical Assistance - General

Resolution & Image Quality

Software Setup

Connection & Network

Performance Issues

Storage

Known Issues for Shadow

Mice, Keyboards, and Other Peripherals

Error Messages

Sound & Microphones

Authentication

Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

ShadowUSB installation for .Appimage & .deb

Updated 

Please refer to the instructions according to the environment of your Shadow: PROD, BETA, or ALPHA.

As a reminder, the ALPHA and BETA applications are experimental versions and are not officially supported.
If you have any questions regarding the ALPHA or BETA apps, please contact us on our Discord only.
You can download the BETA application on our website and the ALPHA application on our Discord by following the instructions.

Installation

ShadowUSB is a service that allows you to forward any usb device directly into your Shadow. To use it, please add the following repository.
The repository and key can be installed manually with the following script:

sudo apt-get install wget gpg

wget -qO- http://repository.shadow.tech/shadow_signing.key | gpg --dearmor > packages.shadowapp.gpg

sudo install -o root -g root -m 644 packages.shadowapp.gpg /etc/apt/trusted.gpg.d/

sudo sh -c 'echo "deb [arch=arm64] http://repository.shadow.tech/prod bullseye main" > /etc/apt/sources.list.d/shadow-prod.list'

rm -f packages.shadowapp.gpg

 

Then update the package cache and install the package using:

 

sudo apt update

sudo apt install shadowusb

sudo apt-get install wget gpg

wget -qO- http://repository.shadow.tech/shadow_signing.key | gpg --dearmor > packages.shadowapp.gpg

sudo install -o root -g root -m 644 packages.shadowapp.gpg /etc/apt/trusted.gpg.d/

sudo sh -c 'echo "deb [arch=arm64] http://repository.shadow.tech/preprod bullseye main" > /etc/apt/sources.list.d/shadow-preprod.list'

rm -f packages.shadowapp.gpg

 

Then update the package cache and install the package using:

 

sudo apt update

sudo apt install shadowusb

sudo apt-get install wget gpg

wget -qO- http://repository.shadow.tech/shadow_signing.key | gpg --dearmor > packages.shadowapp.gpg

sudo install -o root -g root -m 644 packages.shadowapp.gpg /etc/apt/trusted.gpg.d/

sudo sh -c 'echo "deb [arch=arm64] http://repository.shadow.tech/testing bullseye main" > /etc/apt/sources.list.d/shadow-testing.list'

rm -f packages.shadowapp.gpg

 

Then update the package cache and install the package using:

 

sudo apt update

sudo apt install shadowusb

Known errors

If you're facing an issue with the installation/uninstallation of the Shadow USB driver/service, try to relaunch ShadowUSB directly from the task manager.
You may have to reboot between each installation or uninstallation.