Add or Update Your Payment Information
Updated
You can add your payment method when creating a new account on our website or from your existing account page at https://eu.shadow.tech/account/account.
Shadow supports major credit and debit cards, including Visa, MasterCard, Discover, and American Express.
We currently do not accept prepaid debit cards, but some markets currently support PayPal.
Note: Please note that it is not possible to add or update your payment information if you possess a free Offer, such as the free version of Shadow Drive.
How can I update my Payment Method?
To update the payment method for your Shadow account, follow the instructions below:
Log into your account page and access the "Account" tab: https://eu.shadow.tech/account/account.
Scroll down to the "Billing information" section.
Click "Edit" next to "Credit Card" and follow the instructions on your screen.
Note: You can also choose PayPal as a payment method by following the step
You also can update your billing address from the same section (see How to Change Your Subscription Billing Address).
Note: If your account has a past-due invoice, our billing system will attempt to process your payment upon saving your credit card details.
We also invite you to see the following article What should I do if my payment was declined?
Still have questions after reading this article?
Check out our other articles or contact Shadow Support.