Click on one of the sections below to directly access it:
Your fleet
PCs
This section let you manage your Shadow PC Pro fleet.
If you haven't already done so, you can create your first machine using the button and associate it with one of your members.
You will also be able to see which PC is associated with which user and view the status of your PCs.
You can consult our article How do I manage all my Shadow PC Pro? for more information on this subject.
Users
This page will allow you to have an overview of the users in your Shadow space. You will be able to see which members have already been activated and what rights they have.
It is also from this section that you can invite new members to your space using the button.
You can consult our article How do I manage the members of my organization? for more information on this subject.
Settings
My Shadow PC Pro
This page contains information about your own Shadow PC Pro. You will find information about your subscription type and the amount of storage assigned to your PC.
Account
This page allows you to access and update your account information if needed:
- Account information
In this section, you can download your personal information data and modify the following information:
- Your email address
- Your first and last name
- Your phone number
- Your password
- Your company
In this section, you can modify the following information:
- Your company name
- The associated VAT number
- Billing information
In this section, you can add a payment method. This action is required in order to create a new Shadow PC Pro.
You also have the possibility to consult your billing address.
To change your billing address, please contact support - Invoices
You can find your billing history here. - Manage your privacy preferences
Here you can change your cookie preferences.
Support
This page gives you access to our documentary resources: the Helpcenter and our FAQ.
As an administrator, you are the only one who can contact our support team. You will therefore find a "Contact us" section where you can submit your tickets to our teams.
Download
This tab is a redirection to our page https://shadow.tech/shadow-apps/ where you can download our applications for your different devices and also access the different versions of the applications. (Alpha version, Beta...).
For any technical questions, please let your administrator contact the support via your Shadow Business Manager.