Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming

General

Technical Assistance - General

Resolution & Image Quality

Software Setup

Connection & Network

Performance Issues

Storage

Known Issues for Shadow

Mice, Keyboards, and Other Peripherals

Error Messages

Sound & Microphones

Authentication

Technical Assistance - Apps, Ghost, and Box

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

S:103 - Update Your Graphics Drivers in Shadow

Updated 

Shadow displays this error if the graphics drivers you have installed in Shadow are too old and require an update.

S103_-_EN_-_drivers_update_main.bmp

S103_-_EN_-_drivers_update_small.bmp

Solutions

Update your graphics card drivers within Shadow. For more information, see how to Install NVIDIA Graphics Drivers for Shadow.

If you want to keep this driver up to date to the last version compatible with Shadow, do not hesitate to check this parameter:

drivers_update__1_.png

For some case, this error could be triggered while using streaming services within Shadow, like Netflix for example. In those case, please follow workarounds of the S:102 error code.


Still experiencing issues after updating Shadow's graphics drivers?  Contact us   for assistance!