Getting Started with Shadow PC Gaming

Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Authentication

My Information & Subscription

Payment

Contact Support

Add or Update Your Payment Information

Updated 

You can add your payment method when creating a new account on our website or from your existing account page at https://eu.shadow.tech/account/account.

Shadow supports major credit and debit cards, including Visa, MasterCard, Discover, and American Express.

We currently do not accept prepaid debit cards, but some markets currently support PayPal.

Note: Please note that it is not possible to add or update your payment information if you possess a free Offer, such as the free version of Shadow Drive.

How can I update my Payment Method?

To update the payment method for your Shadow account, follow the instructions below:

Log into your account page and access the "Account" tab: https://eu.shadow.tech/account/account.

Scroll down to the "Billing information" section.

Click "Edit" next to "Credit Card" and follow the instructions on your screen.

Note: You can also choose PayPal as a payment method by following the step

You also can update your billing address from the same section (see How to Change Your Subscription Billing Address).

Note: If your account has a past-due invoice, our billing system will attempt to process your payment upon saving your credit card details.

We also invite you to see the following article What should I do if my payment was declined?

Still have questions after reading this article?

Feel free to check out our other articles.

You can also contact Shadow support via our form.