Currently, not all antivirus programs are compatible with Shadow. Some antiviruses can detect our services as abnormal and block them automatically. If this happens, it could result in a slow startups or immediate shutdown of the service.
Below we have compiled a list of programs that are compatible to use with Shadow at the moment:
- Avira Prime
- VirusKeeper Free
- Norton Deluxe
- BitDefender Lifetime
- Windows Defender
If your Shadow is blocked due to the installation of an antivirus, please contact our Support team and specify the name of the antivirus installed, as well as the version.
Note with Windows Shadow application: On your local computer, make sure to whitelist the Shadow.exe program to minimize the risk of incompatibility.