What are the conditions needed to use Shadow?
In order to get the most out of Shadow, there are three conditions:
Connection: Have a connection with a minimum speed of 15 Mbps.
Use: For personal use.
Can I use my Shadow everywhere?
You can use your services on the go with Windows, macOS and Android applications that allow you to access Shadow anywhere within California. The only prerequisite is to have a stable internet connection.
When will I receive my activation email?
The activation time of your Shadow computer can be in just a matter of hours. However, depending on the amount of subscribing users, this time can reach up to 5 business days. Rest assured that we are working hard to provide you with access to your computer as quickly as possible.
Once your account is ready, you will receive an activation email that will invite you to login to your applications using the username and password that was used to create an account. A confirmation code will be sent to you by email for your first connection - remember to check your junk mail!
Where can I download Shadow apps?
The downloading links for Shadow apps can be found here.
Need more help? Our Community, Help Center and Support team are there to support you!