Tips for Using the Shadow Ghost
Shadow Boxes and Shadow Ghosts hardware-related issues will no longer be supported starting December 31st, 2023.
Software-related issues will remain supported.
For more information, please have a look at our blog post.
Ready to use your Shadow Ghost to its fullest potential? See this guide for tips on maintaining, updating, and configuring your Shadow Ghost.
Connecting Your Shadow Ghost
Use the official power supply provided with your Shadow Ghost. Using another power supply may damage the hardware and render the Shadow Ghost inoperable. For more information, see how to set up your Shadow Ghost.
Switching the Shadow Ghost On and Off
To turn on the Shadow Ghost, press and hold the power button for 3 seconds until the red LED light turns on. The power button is located at the front of the Shadow Ghost.
To turn off the Shadow Ghost, you can use these three methods:
From the login screen, click the power button located at the bottom right.
From the Windows desktop, open the Start menu, then click the power button. Confirm you'd like to shut down the Shadow Ghost.
On the Shadow Ghost, hold down the power button for 7 seconds until the red LED light turns off. This method is not recommended.
Changing the Shadow Ghost Settings
To change the Settings for your Shadow Ghost, o pen the launcher, then click the Settings icon.
💡 Tip: Can't find the launcher? Log in to Shadow or press the power button once.
From the Settings, you can change your Allocated Bandwidth, switch to the Beta or Official version of Shadow, and more.
Using the Beta Version
The Shadow Ghost includes a Beta version, which allows you to test new features, updates, or fixes before they're available on the Official version. Like our applications, you can switch to the Beta version of Shadow at any time.
To access the Beta version or switch to the Official version, go to the Settings, located in the Shadow Ghost launcher.
🚨 Warning: An update is required whenever switching to or from the Beta version. This update helps restore or add any features needed to run the Beta version. Do not turn off your Shadow Ghost between updates.
Still have questions about the Shadow Ghost? These articles might help:
For more questions, contact Support from your account page, or submit a request.