Getting Started with Shadow PC Gaming

Requirements and FAQs

Introduction with Shadow PC Gaming


Technical Assistance - General

Technical Assistance - Apps, Ghost, and Box


Linux & Raspberry

Shadow Box

Shadow Ghost


Getting Started with Shadow PC Enterprise

Getting Started with Shadow Drive

Account Management

Contact Support

How do I install my Shadow Box?


⚠️ Please note that Hardware issues related to Shadow Boxes and Shadow Ghosts are no longer supported by the Support Team.
Software-related issues remain supported.

To begin, check that your package contains:

  • 1x Shadow Box

  • 1x Electrical cord

  • 1x Electrical transformer

  • 1x Displayport to HDMI cable

Once you've verified the contents of your package, find a location for your Shadow Box. To keep your Shadow Box in good condition, avoid damp, hot and poorly ventilated places.

Let's move on to connections:

  • Connect your screen to the Shadow Box. If your screen has an HDMI port, you can use the Displayport to HDMI cord provided with the Shadow Box.

  • Connect an Ethernet cable directly connected from the Ethernet port to your Shadow Box.

  • Plug your mouse and keyboard into the front of your Shadow Box.

  • Connect the electrical cord to the transformer.

  • Plug the electrical transformer into a power outlet then plug the electrical cord into the Shadow Box.

You can now start your Shadow!

Still have questions after reading this article?

Feel free to check out our other articles.

You can also contact Shadow support via our form.