How to contact Shadow Support
Would you happen to have a question or would you like assistance with the Shadow service? Support is here to help you! When you contact our Support team via our form, you create a Ticket.
If you have a Shadow account, we invite you to contact us via the form available in the "Support" section of your account space.
If you don't have a Shadow account, you can contact us using the form below:
What information can I add to my request?
Providing additional details, such as descriptions, screenshots, and videos, helps our team better understand the situation and provide an accurate response.
Screenshots and/or videos of the situation or behavior encountered help our team visualize where and how it occurs.
Depending on the type of your request, additional information can be provided in advance to enable our teams to investigate your concern as quickly as possible: