{"translations":[{"id":49478249685265,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/49478163689361/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/49478163689361","source_id":49478163689361,"source_type":"Article","locale":"fr","title":"Quelle résolution et quel framerate maximum selon mon offre Shadow PC ?","body":"

Quelle résolution et quel framerate maximum selon mon offre ?

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
OffreRésolution maxFréquence d'images max
Shadow Lite1440p60 Hz
Shadow5K240 Hz
Shadow Pro5K240 Hz

Comment ça fonctionne ?

Pourquoi cette limite existe-t-elle ?

Cette limite permet de distinguer les offres non seulement par la puissance matérielle, mais aussi par la qualité d'affichage proposée, en tenant compte des contraintes réseau (plus la résolution et le framerate sont élevés, plus la bande passante nécessaire est importante).

FAQ

Puis-je changer la résolution dans les paramètres Windows ?
Oui, mais l'affichage réel reste plafonné selon les limites de votre offre.

Mon écran a un format spécial (Retina, ultra-wide) : est-ce pris en compte ?
Oui, Shadow adapte l'affichage à votre écran tout en respectant le plafond de votre offre, pour vous garantir le meilleur rendu possible.

Quelle offre choisir pour du 240 Hz ?
Les offres Shadow (Standard) et Shadow Pro supportent jusqu'à 240 Hz. L'offre Lite est plafonnée à 60 Hz.

","outdated":false,"draft":false,"hidden":false,"created_at":"2026-08-04T13:18:04Z","updated_at":"2026-08-04T13:18:06Z","updated_by_id":30092349240209,"created_by_id":30092349240209},{"id":49478183813137,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/49478163689361/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/49478163689361","source_id":49478163689361,"source_type":"Article","locale":"en-us","title":"What's the maximum resolution and frame rate for my plan on Shadow PC?","body":"

What's the maximum resolution and frame rate by plan?

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PlanMax resolutionMax frame rate
Shadow Lite1440p60 Hz
Shadow5K240 Hz
Shadow Pro5K240 Hz

How does it work?

Why does this limit exist?

This limit allows plans to be differentiated not only by hardware power, but also by display quality, while accounting for network constraints (the higher the resolution and frame rate, the more bandwidth required).

FAQ

Can I change the resolution in Windows settings?
Yes, but the actual stream remains capped according to your plan's limits.

My screen has a special format (Retina, ultra-wide): is that taken into account?
Yes, Shadow adapts the display to your screen while staying within your plan's cap, to give you the best possible rendering.

Which plan should I choose for 240 Hz?
The Shadow (non lite) and Shadow Pro plans support up to 240 Hz. The Lite plan is capped at 60 Hz.

","outdated":false,"draft":false,"hidden":false,"created_at":"2026-08-04T13:16:10Z","updated_at":"2026-08-04T13:16:10Z","updated_by_id":30092349240209,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}