{"translations":[{"id":35863708116369,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/35863661326737/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/35863661326737","source_id":35863661326737,"source_type":"Article","locale":"en-us","title":"How to use VR on Shadow","body":"<p>While Shadow offers a legacy \"Shadow VR\" application, it is no longer actively maintained. For an optimal and high-performance experience, <strong>using Virtual Desktop is now the method recommended by our experts.</strong></p><hr><h2 id=\"h_01KGMBDPM06861XTF8WCP1HQ3S\">💡 Before You Begin (Prerequisites)</h2><p>To enjoy VR on Shadow in the best possible conditions, you must:</p><ul>\n<li data-list-item-id=\"e76b75a0f12865eea2d068b106f35c6a5\">\n<strong>On your Shadow PC:</strong> Install the <a href=\"https://www.vrdesktop.net/\" target=\"_blank\" rel=\"noopener noreferrer\">Virtual Desktop Streamer</a> application and enter your <strong>Meta username</strong>.</li>\n<li data-list-item-id=\"e2e47f1657cb11f799dd1d0d3ffe5634d\">\n<a href=\"https://store.steampowered.com/about/\">Download and install Steam</a> <strong>on your Shadow PC</strong>.<ul>\n<li data-list-item-id=\"eb0659f7cba311444cef64bcbd0697c50\">Open Steam and enter your Steam username and password. If you don’t have a Steam account, create one for free.</li>\n<li data-list-item-id=\"e0aa8696c32c8e2280904d536a383a30c\">Check the box next to <strong>Remember me</strong> if you want Steam to log you in automatically next time.</li>\n<li data-list-item-id=\"e229e7ec1b4f743e97d8e2781cd1ce126\">Click <strong>Sign In</strong>.</li>\n<li data-list-item-id=\"e42cb4676cd55b51a5d8d214d12f31a30\">\n<a href=\"https://store.steampowered.com/app/250820/SteamVR/\">Download and install SteamVR</a>.</li>\n</ul>\n</li>\n<li data-list-item-id=\"e0a2035a4ed4a7b6e93325da9628bfea9\">\n<strong>On your VR headset:</strong> Purchase and install the <strong>Virtual Desktop</strong> app from the Meta Store (Quest 2, 3, Pro).</li>\n<li data-list-item-id=\"ea6ab65af9e7dd7dbc1bb5bc3f1d823f5\">\n<strong>Network:</strong> A stable 5 GHz or 6 GHz Wi-Fi connection. Ideally, the headset should be the only device connected to this band.</li>\n</ul><hr><h2 id=\"h_01KGMBDPM03KPJKPRPYJ2H9A1J\">🚀 Step-by-Step Installation Guide</h2><ol>\n<li data-list-item-id=\"e33c0463c498f09b6679c289ecd60507f\">\n<strong>Launch Shadow:</strong> Start your Shadow session from any device (PC, Mobile, TV).</li>\n<li data-list-item-id=\"ef9a484cf8c1e17370df86a741642692a\">\n<strong>Check the Streamer:</strong> Ensure that the <em>Virtual Desktop Streamer</em> application is launched and active on your Shadow session.</li>\n<li data-list-item-id=\"e7daae18ccd6d5b9d96151f89496f0cbd\">\n<strong>Launch Virtual Desktop on the Headset:</strong> Put on your headset and open the Virtual Desktop app. Connect to your Shadow PC.</li>\n<li data-list-item-id=\"ee8a775054463c581c1adadb088ad740a\">\n<strong>Launch SteamVR:</strong> Once on your Shadow desktop, launch SteamVR to access your game library.</li>\n</ol><hr><h2 id=\"h_01KGMBDPM0DFCBTAPV4Y572A5G\">⚙️ Optimized Settings per Shadow Offer</h2><p>For perfect fluidity, we recommend the following settings in the Virtual Desktop app ( <em>Streaming</em> tab) according to your subscription:</p><figure class=\"wysiwyg-table wysiwyg-table-align-left\"><table style=\"margin-bottom: 32px;\">\n<thead><tr>\n<th><strong>Setting</strong></th>\n<th><strong>Neo Offer (RTX 2000 Ada)</strong></th>\n<th><strong>Power Offer (RTX A4500)</strong></th>\n</tr></thead>\n<tbody>\n<tr>\n<td><strong>Codec</strong></td>\n<td>\n<strong>AV1</strong> (Recommended for Quest 3)</td>\n<td><strong>H.264+</strong></td>\n</tr>\n<tr>\n<td><strong>Bitrate</strong></td>\n<td>70 - 90 Mbps</td>\n<td>80 - 95 Mbps</td>\n</tr>\n<tr>\n<td><strong>Video Quality</strong></td>\n<td>High</td>\n<td>Ultra / Godlike</td>\n</tr>\n</tbody>\n</table></figure><hr><h2 id=\"h_01KGMBDPM0QDGAGZ6MCKEA9T0Y\">🛠️ Tips for a Perfect Experience</h2><h3 id=\"h_01KGMBDPM0GEQ98T2V35H53X8S\">1. Use VDXR to Boost Performance</h3><p>In the <em>Virtual Desktop Streamer</em> app on your Shadow PC, set the <strong>\"OpenXR Runtime\" to VDXR</strong>.</p><blockquote><p><strong>Gain:</strong> Approximately <strong>10% additional performance</strong> by bypassing SteamVR for compatible games (e.g., <em>Microsoft Flight Simulator</em>, <em>Hubris</em>).</p></blockquote><h3 id=\"h_01KGMBDPM0DPHX9ARWYKN5SSKC\">2. Prioritize Your Network (The #1 Tip)</h3><p>Stuttering in VR is often caused by bandwidth conflicts.</p><ul>\n<li data-list-item-id=\"e422cb55560d24db322d9d2210f0b3de2\">\n<strong>The Golden Rule:</strong> In your local Shadow app settings, <strong>cap the bandwidth at 5 Mbps</strong>. This prevents the Shadow app from \"stealing\" the connection from the Virtual Desktop VR stream.</li>\n<li data-list-item-id=\"edd4038ab49aac389f36de81256e9efbc\">Use a dedicated router if possible.</li>\n</ul><h3 id=\"h_01KGMBDPM0Q31D81MBFNHX8B7E\">3. Reduce Latency (Nvidia Control Panel)</h3><p>On your Shadow session, right-click on the desktop <em>Nvidia Control Panel</em> <em>Manage 3D Settings</em>. Enable <strong>\"Low Latency Mode\" to Ultra</strong> to reduce rendering delay.</p><hr><h2 id=\"h_01KGMBDPM06QSH6EVXFNN8Y0NF\">🆘 Troubleshooting Common Issues</h2><ul>\n<li data-list-item-id=\"e4827a072049182fe31618602a4694691\">\n<strong>Persistent Stuttering:</strong> Check that your local Shadow app's bandwidth is indeed capped at 5 Mbps. This is the cause of 90% of fluidity issues.</li>\n<li data-list-item-id=\"e60b8ab227e3a584c30386c7fe5c8759f\">\n<strong>Black Screen or Connection Failed:</strong> Third-party firewalls or antiviruses installed on Shadow often block Virtual Desktop ports (<strong>TCP 38810-38840</strong>). We recommend using <strong>Windows Defender</strong> exclusively, which is configured by default to allow the stream.</li>\n<li data-list-item-id=\"e619f11e26b7cc90ab30cca272ef562b2\">\n<strong>Username:</strong> Ensure that the Meta username entered in the <em>Streamer</em> on the PC matches exactly the one used in the headset.</li>\n</ul><hr>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-06-03T13:58:36Z","updated_at":"2026-03-24T10:29:58Z","updated_by_id":30092349240209,"created_by_id":31737224949137},{"id":35863661331089,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/35863661326737/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/35863661326737","source_id":35863661326737,"source_type":"Article","locale":"fr","title":"Comment utiliser la VR sur Shadow PC (Guide Virtual Desktop)","body":"<p data-path-to-node=\"4\">Bien que Shadow propose une application historique \"Shadow VR\", celle-ci n'est plus activement maintenue. Pour une expérience optimale et performante, <strong data-path-to-node=\"4\" data-index-in-node=\"151\">l'utilisation de Virtual Desktop est désormais la méthode recommandée par nos experts.</strong></p><hr data-path-to-node=\"5\"><h2 id=\"h_01KG4VDD5CRHDRTGC2JGA1G1FV\" data-path-to-node=\"6\">💡 Avant de commencer (Prérequis)</h2><p data-path-to-node=\"7\">Pour profiter de la VR sur Shadow dans les meilleures conditions, vous devez :</p><ul data-path-to-node=\"8\">\n<li data-list-item-id=\"ed16ad07ac8647f3cda1c64f64db8d5f6\"><p data-path-to-node=\"8,0,0\"><strong data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">Sur votre Shadow PC :</strong> Installer l'application <a href=\"https://www.vrdesktop.net/\" target=\"_blank\" rel=\"noopener noreferrer\">Virtual Desktop Streamer</a> et y renseigner votre <strong data-path-to-node=\"8,0,0\" data-index-in-node=\"93\">nom d'utilisateur Meta</strong>.</p></li>\n<li data-list-item-id=\"eb0a9400d562f025b6c3d682c8346209d\">\n<p data-pm-slice='1 1 [\"list\",{\"spread\":false,\"start\":509,\"end\":833},\"regular_list_item\",{\"start\":509,\"end\":558}]'><a href=\"https://store.steampowered.com/about/\">Téléchargez et installez Steam</a> <strong>sur votre Shadow PC</strong>.</p>\n<ul>\n<li data-list-item-id=\"e1bec241927f54662e08ecb23dcab30f4\"><p data-pm-slice='1 1 [\"list\",{\"spread\":false,\"start\":509,\"end\":833},\"regular_list_item\",{\"start\":559,\"end\":671}]'>Ouvrez Steam et entrez votre nom d'utilisateur et mot de passe Steam. Si vous n’avez pas de compte Steam, créez-en un gratuitement.</p></li>\n<li data-list-item-id=\"e0a1ee4997cbc41493affd6577e00d7d4\">Cochez la case à côté de <strong>Remember me</strong> si vous souhaitez que Steam vous connecte automatiquement la prochaine fois.</li>\n<li data-list-item-id=\"e1c8a8cad74fa18090a012539b7f38c90\">Cliquez sur <strong>Sign In</strong>.</li>\n<li data-list-item-id=\"ef4a87ec3277ecfdeb31077b8015be97b\">\n<a href=\"https://store.steampowered.com/app/250820/SteamVR/\">Téléchargez et installez SteamVR</a>.</li>\n</ul>\n</li>\n<li data-list-item-id=\"e2c5919b7da54bfbfff687faca5458dd6\"><p data-path-to-node=\"8,1,0\"><strong data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">Sur votre casque VR :</strong> Acheter et installer l'application <strong data-path-to-node=\"8,1,0\" data-index-in-node=\"57\">Virtual Desktop</strong> depuis le Meta Store (Quest 2, 3, Pro).</p></li>\n<li data-list-item-id=\"e182c066b20249340165a18ebcbc96225\"><p data-path-to-node=\"8,2,0\"><strong data-path-to-node=\"8,2,0\" data-index-in-node=\"0\">Réseau :</strong> Une connexion Wi-Fi 5 GHz ou 6 GHz stable. Le casque doit idéalement être le seul appareil connecté sur cette bande.</p></li>\n</ul><hr data-path-to-node=\"9\"><h2 id=\"h_01KG4VDD5E7NFFKEZEZVA5BP20\" data-path-to-node=\"10\">🚀 Guide d'installation étape par étape</h2><ol data-path-to-node=\"11\">\n<li data-list-item-id=\"e074770871f259c299b726b868303629e\"><p data-path-to-node=\"11,0,0\"><strong data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Lancer Shadow :</strong> Démarrez votre session Shadow depuis n'importe quel appareil (PC, Mobile, TV).</p></li>\n<li data-list-item-id=\"eb567837ca4a2ea41c5a2b2dcadb3780b\"><p data-path-to-node=\"11,1,0\"><strong data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Vérifier le Streamer :</strong> Assurez-vous que l'application <em data-path-to-node=\"11,1,0\" data-index-in-node=\"54\">Virtual Desktop Streamer</em> est bien lancée et active sur votre session Shadow.</p></li>\n<li data-list-item-id=\"ee9ff95bc0448250d0445782d510a3cac\"><p data-path-to-node=\"11,2,0\"><strong data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Lancer Virtual Desktop sur le Casque :</strong> Mettez votre casque et ouvrez l'application Virtual Desktop. Connectez-vous à votre Shadow PC.</p></li>\n<li data-list-item-id=\"e74d62509d8d53153938494f627c99f17\"><p data-path-to-node=\"11,3,0\"><strong data-path-to-node=\"11,3,0\" data-index-in-node=\"0\">Lancer SteamVR :</strong> Une fois sur le bureau de votre Shadow, lancez SteamVR pour accéder à votre bibliothèque de jeux.</p></li>\n</ol><hr data-path-to-node=\"12\"><h2 id=\"h_01KG4VDD5GR93PVXC3G2SP1ZQG\" data-path-to-node=\"13\">⚙️ Réglages optimisés par offre Shadow</h2><p data-path-to-node=\"14\">Pour une fluidité parfaite, nous recommandons les réglages suivants dans l'application Virtual Desktop (onglet <em data-path-to-node=\"14\" data-index-in-node=\"111\">Streaming</em>) selon votre abonnement :</p><figure class=\"wysiwyg-table wysiwyg-table-align-left\"><table style=\"margin-bottom: 32px;\" data-path-to-node=\"15\">\n<thead><tr>\n<th><strong>Paramètre</strong></th>\n<th><strong>Offre Neo (RTX 2000 Ada)</strong></th>\n<th><strong>Offre Power (RTX A4500)</strong></th>\n</tr></thead>\n<tbody>\n<tr>\n<td><span data-path-to-node=\"15,1,0,0\"><strong data-path-to-node=\"15,1,0,0\" data-index-in-node=\"0\">Codec</strong></span></td>\n<td><span data-path-to-node=\"15,1,1,0\"><strong data-path-to-node=\"15,1,1,0\" data-index-in-node=\"0\">AV1</strong> (Recommandé pour Quest 3)</span></td>\n<td><span data-path-to-node=\"15,1,2,0\"><strong data-path-to-node=\"15,1,2,0\" data-index-in-node=\"0\">H.264+</strong></span></td>\n</tr>\n<tr>\n<td><span data-path-to-node=\"15,2,0,0\"><strong data-path-to-node=\"15,2,0,0\" data-index-in-node=\"0\">Bitrate</strong></span></td>\n<td><span data-path-to-node=\"15,2,1,0\">70 - 90 Mbps</span></td>\n<td><span data-path-to-node=\"15,2,2,0\">80 - 95 Mbps</span></td>\n</tr>\n<tr>\n<td><span data-path-to-node=\"15,3,0,0\"><strong data-path-to-node=\"15,3,0,0\" data-index-in-node=\"0\">Qualité Vidéo</strong></span></td>\n<td><span data-path-to-node=\"15,3,1,0\">High</span></td>\n<td><span data-path-to-node=\"15,3,2,0\">Ultra / Godlike</span></td>\n</tr>\n</tbody>\n</table></figure><hr data-path-to-node=\"16\"><h2 id=\"h_01KG4VDD5RDH8XPCDH75KH1XDK\" data-path-to-node=\"17\">🛠️ Conseils pour une expérience parfaite</h2><h3 id=\"h_01KG4VDD5SQXPR8H52EBE9QRZ2\" data-path-to-node=\"18\">1. Utiliser VDXR pour booster les performances</h3><p data-path-to-node=\"19\">Dans l'application <em data-path-to-node=\"19\" data-index-in-node=\"19\">Virtual Desktop Streamer</em> sur votre Shadow PC, réglez le paramètre <strong data-path-to-node=\"19\" data-index-in-node=\"85\">\"OpenXR Runtime\" sur VDXR</strong>.</p><blockquote data-path-to-node=\"20\"><p data-path-to-node=\"20,0\"><strong data-path-to-node=\"20,0\" data-index-in-node=\"0\">Gain :</strong> Environ <strong data-path-to-node=\"20,0\" data-index-in-node=\"15\">10% de performances supplémentaires</strong> en contournant SteamVR pour les jeux compatibles (ex: <em data-path-to-node=\"20,0\" data-index-in-node=\"105\">Microsoft Flight Simulator</em>, <em data-path-to-node=\"20,0\" data-index-in-node=\"133\">Hubris</em>).</p></blockquote><h3 id=\"h_01KG4VDD5SXRZTT2VVDDQZBQEN\" data-path-to-node=\"21\">2. Priorité au Réseau (Le conseil n°1)</h3><p data-path-to-node=\"22\">Les saccades en VR proviennent souvent d'un conflit de bande passante.</p><ul data-path-to-node=\"23\">\n<li data-list-item-id=\"ed2a6b9ac925fbdfd8a85756ff48e136c\"><p data-path-to-node=\"23,0,0\"><strong data-path-to-node=\"23,0,0\" data-index-in-node=\"0\">L'astuce d'or :</strong> Dans les paramètres de votre application Shadow, <strong data-path-to-node=\"23,0,0\" data-index-in-node=\"93\">bridez le débit à 5 Mb/s</strong>. Cela empêche l'application Shadow de \"voler\" la connexion au flux VR de Virtual Desktop.</p></li>\n<li data-list-item-id=\"e101cf4d8e2b27963330adca3b5032213\"><p data-path-to-node=\"23,1,0\">Utilisez un routeur dédié si possible.</p></li>\n</ul><h3 id=\"h_01KG4VDD5T8K8EA93DZ5GJ36GF\" data-path-to-node=\"24\">3. Réduire la latence (Nvidia Control Panel)</h3><p data-path-to-node=\"25\">Sur votre session Shadow, faites un clic droit sur le bureau &gt; <em data-path-to-node=\"25\" data-index-in-node=\"63\">Panneau de configuration Nvidia</em> &gt; <em data-path-to-node=\"25\" data-index-in-node=\"97\">Gérer les paramètres 3D</em>. Activez le <strong data-path-to-node=\"25\" data-index-in-node=\"133\">\"Mode Latence Faible\" sur Ultra</strong> pour réduire le délai de rendu.</p><hr data-path-to-node=\"26\"><h2 id=\"h_01KG4VDD5VDRAZRJ5NJ8A8AQTF\" data-path-to-node=\"27\">🆘 Résolution des problèmes fréquents (Support)</h2><ul data-path-to-node=\"28\">\n<li data-list-item-id=\"e16504ecf80fae3d32e603b7a57ffc1d9\"><p data-path-to-node=\"28,0,0\"><strong data-path-to-node=\"28,0,0\" data-index-in-node=\"0\">Saccades persistantes :</strong> Vérifiez que le débit de l'application Shadow locale est bien bridé à 5 Mbps. C'est la cause de 90% des problèmes de fluidité.</p></li>\n<li data-list-item-id=\"ebd8b2b2e21021882faf37b7a5a3b4e52\"><p data-path-to-node=\"28,1,0\"><strong data-path-to-node=\"28,1,0\" data-index-in-node=\"0\">Écran noir ou connexion impossible :</strong> Les pare-feu tiers ou antivirus installés sur Shadow bloquent souvent les ports de Virtual Desktop (<strong data-path-to-node=\"28,1,0\" data-index-in-node=\"137\">TCP 38810-38840</strong>). Nous recommandons d'utiliser exclusivement <strong data-path-to-node=\"28,1,0\" data-index-in-node=\"198\">Windows Defender</strong>, qui est configuré par défaut pour laisser passer le flux.</p></li>\n<li data-list-item-id=\"e387369f83700b16f8766eb6e41fb60df\"><p data-path-to-node=\"28,2,0\"><strong data-path-to-node=\"28,2,0\" data-index-in-node=\"0\">Nom d'utilisateur :</strong> Assurez-vous que le nom d'utilisateur Meta saisi dans le <em data-path-to-node=\"28,2,0\" data-index-in-node=\"77\">Streamer</em> sur PC correspond exactement à celui utilisé dans le casque.</p></li>\n</ul><hr data-path-to-node=\"29\">","outdated":false,"draft":false,"hidden":false,"created_at":"2025-06-03T13:57:31Z","updated_at":"2026-03-24T10:29:47Z","updated_by_id":30092349240209,"created_by_id":31737224949137}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}