{"translations":[{"id":34291929165329,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/34291673584913/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/34291673584913","source_id":34291673584913,"source_type":"Article","locale":"fr","title":"R:113 – Votre Shadow était en cours d’arrêt lors du démarrage du streaming","body":"<h2 id=\"h_01JKBVB1BW2VZPJZQC43X07EFC\">Introduction</h2>\n<p>L’erreur R-113 se produit lorsque vous tentez de vous connecter à Shadow PC alors qu’il est déjà en cours d’arrêt.</p>\n<h2 id=\"h_01JKBVB59T0NPG842XMNEBFB71\">Cause</h2>\n<p>Cette erreur R:113 est déclenchée lorsque la machine virtuelle Shadow est en train de s’éteindre au moment du démarrage du moteur de rendu.</p>\n<h2 id=\"h_01JKBVB8MJGMPHGBVEA3YEWWEJ\">Solution</h2>\n<p>Pour résoudre cette erreur, patientez quelques minutes puis cliquez sur <strong>Démarrer</strong> afin de vous reconnecter à votre Shadow depuis cet appareil.</p>\n<p>Si le problème persiste, veuillez contacter le support.</p>\n<h2 id=\"h_01JKBVBH116EQXZQ8HY2NB3ARR\">Contacter le support</h2>\n<p>Si l’erreur R:113 continue à apparaître malgré une tentative de reconnexion, <a href=\"https://shdw.me/ContactSupport\">contactez notre équipe de support pour obtenir de l’aide</a>.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-04-11T08:55:35Z","updated_at":"2025-04-11T08:56:09Z","updated_by_id":30092349240209,"created_by_id":30092349240209},{"id":34291673589137,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/34291673584913/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/34291673584913","source_id":34291673584913,"source_type":"Article","locale":"en-us","title":"R-113, your Shadow was shutting down when we tried to start streaming.","body":"<h2 id=\"h_01JKBVB1BW2VZPJZQC43X07EFC\">Issue</h2>\n<p>Error R:113 occurs when attempting to connect to Shadow PC while already shutting down.</p>\n<h2 id=\"h_01JKBVB59T0NPG842XMNEBFB71\">Cause</h2>\n<p>This error R113 is triggered when Shadow VM was shutting down at renderer startup.</p>\n<h2 id=\"h_01JKBVB8MJGMPHGBVEA3YEWWEJ\">Solution</h2>\n<p>To resolve this error, wait a few minutes and click <strong>Start</strong> to connect to your Shadow with this device again.</p>\n<p>Please contact the support if the issue remains.</p>\n<h2 id=\"h_01JKBVBH116EQXZQ8HY2NB3ARR\">Contact Support</h2>\n<p>If Error R-113 persists and you already tried reconnecting, <a href=\"https://shdw.me/ContactSupport\">contact our Support team for assistance</a>.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-04-11T08:47:14Z","updated_at":"2025-04-11T08:56:25Z","updated_by_id":30092349240209,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}