{"translations":[{"id":33668535741457,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/33668494923409/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/33668494923409","source_id":33668494923409,"source_type":"Article","locale":"fr","title":"Qui sont mes interlocuteurs chez Shadow et comment les contacter ?","body":"<div class=\"article-badge article-badge--pro\" style=\"display: inline-block; background-color: #00427e; color: #fff; font-size: 0.85rem; font-weight: 600; padding: 4px 8px; border-radius: 4px; margin-bottom: 8px;\">\n    Pour les pros\n  </div>\n\n<h2 id=\"8b231070-1a9b-4b08-93f7-c9d8e42f63d3\" class=\"export-block__parent \"><span class=\"doc-editor__marks__fontFamily\">Pour toute demande commerciale, questions techniques ou de problèmes techniques : </span></h2>\n<p class=\"export-block__parent \">Vous pouvez <a class=\"\" href=\"https://shdw.me/HC-B2C-Support_Form\" target=\"_blank\" rel=\"noopener noreferrer\" data-type=\"link\" data-is-private-article=\"false\">contacter directement notre équipe support via notre formulaire</a>.</p>\n<p class=\"export-block__parent \">Veuillez <span class=\"doc-editor__marks__bold\">préciser l’adresse email assigné à votre abonnement Shadow si vous en avez un </span>lorsque vous créez un ticket.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-03-21T11:39:46Z","updated_at":"2025-06-20T09:15:44Z","updated_by_id":30398738409873,"created_by_id":30398738409873},{"id":33668494924433,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/33668494923409/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/33668494923409","source_id":33668494923409,"source_type":"Article","locale":"en-us","title":"Who are my contacts at Shadow and how do I contact them?","body":"<div class=\"article-badge article-badge--pro\" style=\"display: inline-block; background-color: #00427e; color: #fff; font-size: 0.85rem; font-weight: 600; padding: 4px 8px; border-radius: 4px; margin-bottom: 8px;\">\n    For pro\n  </div>\n\n<div class=\"kb-article-entity-container\">\n<div id=\"article-content\" class=\"\">\n<div role=\"presentation\">\n<div>\n<div class=\"kb-article__content__text pre-wrap break-word m-t-3 text text--large css-1ry1tx8 css-okc7pe\">\n<h2 id=\"5ca6dab5-279b-44f9-adb8-7156672365d7\" class=\"export-block__parent \"><span class=\"doc-editor__marks__fontFamily\">For any commercial request, technical questions or problems</span></h2>\n<p class=\"export-block__parent \">You can <a class=\"\" href=\"https://shdw.me/HC-B2C-Support_Form\" target=\"_blank\" rel=\"noopener noreferrer\" data-type=\"link\" data-is-private-article=\"false\">contact our support team directly via our form</a>.</p>\n<p class=\"export-block__parent \">Please <span class=\"doc-editor__marks__bold\">specify the email address assigned to the Shadow account if you have one</span> when creating a ticket.</p>\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class=\"helpful-widget-sidebar sidebar-widget\">\n<div class=\"helpful-widget__container\"> </div>\n</div>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-03-21T11:38:34Z","updated_at":"2025-06-20T09:15:33Z","updated_by_id":30398738409873,"created_by_id":30398738409873}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}