{"translations":[{"id":33440221261585,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/33440105751185/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/33440105751185","source_id":33440105751185,"source_type":"Article","locale":"fr","title":"Shadow PC Essential - FAQ","body":"<div class=\"article-body\">\n<div style=\"background-color: #fff8e6; border: 1px solid #f5c842; border-radius: 6px; padding: 16px 20px; margin-bottom: 28px; display: flex; gap: 12px; align-items: flex-start;\">\n  <span style=\"font-size: 18px; line-height: 1; flex-shrink: 0; margin-top: 2px;\">⚠️</span>\n  <div>\n    <p style=\"font-weight: bold; margin: 0 0 6px 0;\">L'offre Shadow PC Essential n'est plus disponible.</p>\n    <p style=\"margin: 0; font-size: 14px; line-height: 1.6;\">\n      Cette offre a été arrêtée et n'est plus commercialisée. \n    </p>\n  </div>\n</div>\n<p>Shadow PC Essential était une offre sans GPU destinée aux usages bureautiques légers et à la visioconférence, accessible uniquement via le portail Shadow PC Pro. Cette offre n'est plus disponible à la souscription.</p>\n<h2 id=\"h_01KP5JBQY968RHW97YS4Y8TJQ0\">Offres disponibles aujourd'hui</h2>\n<p>Selon votre usage, voici les alternatives actuelles les mieux adaptées :</p>\n<figure class=\"wysiwyg-table\" style=\"width: 100%;\"><table style=\"border-collapse: collapse; margin-bottom: 8px;\">\n<thead><tr style=\"background-color: #f5f5f5;\">\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 18%;\"><strong>Offre</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 25%;\"><strong>GPU</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 12%;\"><strong>Mémoire</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 14%;\"><strong>Stockage</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left;\"><strong>Usage recommandé</strong></th>\n</tr></thead>\n<tbody>\n<tr>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\"><strong>Neo Pro</strong></td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">NVIDIA RTX 2000 Ada 16 Go</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">16 Go DDR5</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">1 To SSD</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">Bureautique, visioconférence, applications métier</td>\n</tr>\n<tr style=\"background-color: #fafafa;\">\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\"><strong>Power Pro</strong></td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">NVIDIA RTX A4500 20 Go</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">28 Go DDR4</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">1 To SSD</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">Création, rendu, développement intensif</td>\n</tr>\n</tbody>\n</table></figure><p><em>Toutes les offres Pro incluent Windows 11 Entreprise, l'accès au Shadow Business Manager, et la possibilité d'apporter votre propre licence Windows (BYOL).</em></p>\n<p>→ <a href=\"https://support.shadow.tech/hc/fr/articles/33442461134609\" target=\"_blank\" rel=\"noopener noreferrer\">Consulter l'article détaillé sur les offres Shadow PC Pro</a></p>\n<h2 id=\"h_01KP5JBQY9NGH9TMGWVFZDTSTY\">Questions fréquentes</h2>\n<h3 id=\"h_01KP5JBQY971J11W2AYYEYRDSW\">Existe-t-il une offre sans GPU chez Shadow ?</h3>\n<p>Shadow ne propose plus d'offre sans GPU. Toutes les offres actuelles (Gaming et Pro) incluent une carte graphique dédiée. Pour des usages légers comme la bureautique ou la visioconférence, l'offre Neo Pro reste la solution la plus adaptée.</p>\n<h3 id=\"h_01KP5JBQY90EGN7EDCZKCJKS2K\">Comment souscrire à une nouvelle offre Pro ?</h3>\n<p>Rendez-vous sur <a href=\"https://shadow.tech\" target=\"_blank\" rel=\"noopener noreferrer\">shadow.tech</a> ou connectez-vous à votre Shadow Manager pour découvrir les offres Pro disponibles et passer commande. Pour toute question sur le choix d'une offre adaptée à votre organisation, <a href=\"https://shadow.tech/contact-enterprise/\" target=\"_blank\" rel=\"noopener noreferrer\">contactez notre équipe commerciale</a>.</p>\n</div>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-03-13T13:59:33Z","updated_at":"2026-04-15T08:43:49Z","updated_by_id":30092349240209,"created_by_id":30398738409873},{"id":33440105752209,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/33440105751185/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/33440105751185","source_id":33440105751185,"source_type":"Article","locale":"en-us","title":"Shadow PC Essential - FAQ","body":"<div class=\"article-body\">\n<div style=\"background-color: #fff8e6; border: 1px solid #f5c842; border-radius: 6px; padding: 16px 20px; margin-bottom: 28px; display: flex; gap: 12px; align-items: flex-start;\">\n  <span style=\"font-size: 18px; line-height: 1; flex-shrink: 0; margin-top: 2px;\">⚠️</span>\n  <div>\n    <p style=\"font-weight: bold; margin: 0 0 6px 0;\">Shadow PC Essential is no longer available.</p>\n    <p style=\"margin: 0; font-size: 14px; line-height: 1.6;\">\n      This offer has been discontinued and is no longer sold. \n    </p>\n  </div>\n</div>\n<p>Shadow PC Essential was a GPU-free offer designed for light office tasks and video conferencing, available exclusively through the Shadow PC Pro portal. This offer is no longer available for new subscriptions.</p>\n<h2 id=\"h_01KP5JWXKY0ZX3V2TP6PA826VE\">Currently available offers</h2>\n<p>Depending on your use case, here are the most suitable current alternatives:</p>\n<figure class=\"wysiwyg-table\" style=\"width: 100%;\"><table style=\"border-collapse: collapse; margin-bottom: 8px;\">\n<thead><tr style=\"background-color: #f5f5f5;\">\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 18%;\"><strong>Offer</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 25%;\"><strong>GPU</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 12%;\"><strong>Memory</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left; width: 14%;\"><strong>Storage</strong></th>\n<th style=\"border-color: #e0e0e0; padding: 10px 14px; text-align: left;\"><strong>Recommended use</strong></th>\n</tr></thead>\n<tbody>\n<tr>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\"><strong>Neo Pro</strong></td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">NVIDIA RTX 2000 Ada 16 GB</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">16 GB DDR5</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">1 TB SSD</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">Office work, video conferencing, business applications</td>\n</tr>\n<tr style=\"background-color: #fafafa;\">\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\"><strong>Power Pro</strong></td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">NVIDIA RTX A4500 20 GB</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">28 GB DDR4</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">1 TB SSD</td>\n<td style=\"border-color: #e0e0e0; padding: 10px 14px;\">Creative work, rendering, intensive development</td>\n</tr>\n</tbody>\n</table></figure><p><em>All Pro offers include Windows 11 Enterprise, access to the Shadow Business Manager, and the option to bring your own Windows license (BYOL).</em></p>\n<p>→ <a href=\"https://support.shadow.tech/hc/en-us/articles/32731826334737\" target=\"_blank\" rel=\"noopener noreferrer\">See the full Shadow PC Pro offers article</a></p>\n<h2 id=\"h_01KP5JWXKYA2D8YM4YSYDY3PZX\">Frequently asked questions</h2>\n<h3 id=\"h_01KP5JWXKYJ5N7RG79XPQ18K30\">Does Shadow offer a GPU-free plan?</h3>\n<p>Shadow no longer offers a GPU-free plan. All current offers (Gaming and Pro) include a dedicated graphics card. For light workloads such as office tasks or video conferencing, the Neo Pro offer is the most suitable option.</p>\n<h3 id=\"h_01KP5JWXKYYR8QZ12710FMQ4BM\">How do I subscribe to a new Pro offer?</h3>\n<p>Visit <a href=\"https://shadow.tech\" target=\"_blank\" rel=\"noopener noreferrer\">shadow.tech</a> or log in to your Shadow Manager to browse available Pro offers and place an order. For questions about choosing the right offer for your organization, <a href=\"https://shadow.tech/contact-enterprise/\" target=\"_blank\" rel=\"noopener noreferrer\">contact our sales team</a>.</p>\n</div>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-03-13T13:56:10Z","updated_at":"2026-04-15T08:44:00Z","updated_by_id":30092349240209,"created_by_id":30398738409873}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}