{"translations":[{"id":32837194005905,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731878913041/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/32731878913041","source_id":32731878913041,"source_type":"Article","locale":"fr","title":"Comment supprimer vos données personnelles","body":"<h2 id=\"h_01JKEJ9NRXX0HRHAZDBV718RXQ\">Introduction</h2>\n<p>Shadow est tenu de collecter certaines données personnelles. Des informations sur la manière dont Shadow utilise les données personnelles des utilisateurs sont disponibles dans notre <a href=\"https://shadow.tech/privacy-policy\">Politique de Confidentialité</a> sur le site web.</p>\n<h2 id=\"h_01JKEJ9NRXQ75C2JF0QGD13305\">Conditions pour supprimer les données personnelles</h2>\n<p>Pour supprimer vos données personnelles, vous devez remplir les conditions suivantes :</p>\n<ul>\n<li>Votre abonnement doit être résilié depuis plus de 24 heures.</li>\n<li>Toutes les factures ou paiements en suspens doivent être réglés.</li>\n</ul>\n<h2 id=\"h_01JKEJ9NRX0FE6TK73HWWSM5YC\">Suppression de vos données personnelles</h2>\n<p>Vous pouvez supprimer définitivement vos données personnelles de nos systèmes en contactant l'équipe d'assistance via <a href=\"https://shdw.me/HC-B2C-Support_Form\">ce formulaire</a>.</p>\n<p>En raison des obligations légales, nous conserverons un enregistrement de vos factures après la suppression de votre compte.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-20T14:22:25Z","updated_at":"2025-03-14T15:46:53Z","updated_by_id":30398738409873,"created_by_id":30398738409873},{"id":32731865585553,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731878913041/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/32731878913041","source_id":32731878913041,"source_type":"Article","locale":"en-us","title":"How to Delete Your Personal Data","body":"<h2 id=\"h_01JKEJ9NRXX0HRHAZDBV718RXQ\">Introduction</h2>\n<p>SHADOW is required to collect certain personal data. Information about how SHADOW uses personal user data is available in our <a href=\"https://shadow.tech/privacy-policy\">Privacy Policy</a> on the Website.</p>\n<h2 id=\"h_01JKEJ9NRXQ75C2JF0QGD13305\">Requirements for Deleting Personal Data</h2>\n<p>To delete your personal data, you must meet the following requirements:</p>\n<ul>\n<li>Your subscription must be terminated for more than 24 hours.</li>\n<li>All invoices or outstanding payments must be paid in full.</li>\n</ul>\n<h2 id=\"h_01JKEJ9NRX0FE6TK73HWWSM5YC\">Deleting Your Personal Data</h2>\n<p>You can permanently delete your personal data from our systems by contacting the Support Team via <a href=\"https://shdw.me/HC-B2C-Support_Form\">this form</a>.</p>\n<p>Due to legal obligations, we will keep a record of your invoices after your account has been deleted.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-17T09:18:59Z","updated_at":"2025-03-24T13:32:52Z","updated_by_id":30398738409873,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}