{"translations":[{"id":32837531479441,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731878670353/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/32731878670353","source_id":32731878670353,"source_type":"Article","locale":"fr","title":"L-200 / 500 - Essayez de redémarrer dans quelques minutes","body":"<h2 id=\"h_01JJRV8JRTZEB55YPV55SNYSJV\">Problème</h2>\n<p>Votre Shadow n'a pas pu lancer le flux.</p>\n<h2 id=\"h_01JJRV8JRTK9Y26P5MJJFKHZV9\">Cause</h2>\n<p>Il est possible que nos équipes soient déjà au courant de cette erreur et qu'elle soit en cours de résolution. Essayez de redémarrer Shadow après quelques minutes.</p>\n<h2 id=\"h_01JJRV8JRT36B64CN1KCWPNVZP\">Solution</h2>\n<p>Si l'erreur n'est pas résolue dans quelques minutes, consultez la <a href=\"https://status.shadow.tech/\">page d'état</a> pour voir si nos équipes de maintenance ont reconnu le problème et quelles actions sont entreprises pour le résoudre. La page d'état peut également inclure des solutions de contournement si disponibles.</p>\n<p>Si cette erreur persiste et qu'il n'y a pas de rapports sur la page d'état, <a href=\"https://shdw.me/HC-B2C-Support_Form\">contactez le Support</a> pour nous informer que vous avez rencontré cette erreur.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-20T14:32:08Z","updated_at":"2025-03-14T15:46:53Z","updated_by_id":30398738409873,"created_by_id":30398738409873},{"id":32731865309329,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731878670353/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/32731878670353","source_id":32731878670353,"source_type":"Article","locale":"en-us","title":"L-200 / 500 - Try to start again in a few minutes","body":"<h2 id=\"h_01JJRV8JRTZEB55YPV55SNYSJV\">Issue</h2>\n<p>Your Shadow was unable to launch the stream.</p>\n<h2 id=\"h_01JJRV8JRTK9Y26P5MJJFKHZV9\">Cause</h2>\n<p>It's possible our teams are already aware of this error and it's in the process of being resolved. Try starting Shadow again after a few minutes have passed.</p>\n<h2 id=\"h_01JJRV8JRT36B64CN1KCWPNVZP\">Solution</h2>\n<p>If the error is not resolved within a few minutes, visit the <a href=\"https://status.shadow.tech/\">status page</a> to see if our maintenance teams have acknowledged the issue and what actions are being taken to address it. The status page may also include workarounds if there are any.</p>\n<p>If this error persists and there are no reports on the status page, <a href=\"https://shdw.me/HC-B2C-Support_Form\">contact Support</a> to let us know you've encountered this error.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-17T09:18:57Z","updated_at":"2025-03-20T13:59:28Z","updated_by_id":30398738409873,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}