{"translations":[{"id":32837242656913,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731865493521/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/32731865493521","source_id":32731865493521,"source_type":"Article","locale":"fr","title":"Comment télécharger vos informations personnelles","body":"<p>Vous pouvez télécharger les informations personnelles que nous avons stockées concernant votre compte.</p>\n<p>Ces informations incluent votre nom, votre adresse de facturation et d'autres actions que vous avez effectuées depuis votre espace personnel.</p>\n<h2 id=\"h_01JKEJ2MRBCCYP2XRRG241K67J\">Téléchargement de vos informations personnelles</h2>\n<ol>\n<li>Connectez-vous à votre <a href=\"https://eu.shadow.tech/account/account\">espace personnel</a>.</li>\n<li>Cliquez sur <strong>Compte</strong> → <strong>Mon Compte</strong>.</li>\n<li>Cliquez sur <strong>Télécharger mes données</strong>.</li>\n</ol>\n<p>Votre navigateur téléchargera automatiquement un fichier JSON dans le dossier Téléchargements de votre appareil.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-20T14:23:21Z","updated_at":"2025-03-14T15:46:54Z","updated_by_id":30398738409873,"created_by_id":30398738409873},{"id":32731865500945,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731865493521/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/32731865493521","source_id":32731865493521,"source_type":"Article","locale":"en-us","title":"How to download your personal information","body":"<p>You can download the personal information we've stored regarding your account.</p>\n<p>This information includes your name, billing address, and other actions you've performed from your account page.</p>\n<h2 id=\"h_01JKEJ2MRBCCYP2XRRG241K67J\">Downloading your personal information</h2>\n<ol>\n<li>Login to your <a href=\"https://eu.shadow.tech/account/account\">account page</a>.</li>\n<li>Click <strong>Account</strong> → <strong>My Account</strong>.</li>\n<li>Click <strong>Download my data</strong>.</li>\n</ol>\n<p>Your browser will automatically download a JSON file to your device's Downloads folder.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-17T09:18:58Z","updated_at":"2025-03-24T13:32:56Z","updated_by_id":30398738409873,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}