{"translations":[{"id":32837315587345,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731865424401/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/32731865424401","source_id":32731865424401,"source_type":"Article","locale":"fr","title":"Rendre votre pare-feu compatible avec Shadow","body":"

Shadow utilise des milliers de ports sur votre réseau local pour envoyer et recevoir des données, augmentant ainsi les chances d'obtenir une connexion stable avec une faible latence. Bloquer les ports nécessaires peut encombrer votre connexion à l'un des datacenters de Shadow, entraînant une latence élevée et même une perte de paquets.

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Configuration de votre pare-feu

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Pour rendre votre pare-feu local compatible avec Shadow :

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Remarque : Si votre connexion Internet est fournie par votre travail, votre école ou une autre entreprise, contactez l'administrateur local pour obtenir de l'aide.

","outdated":true,"draft":false,"hidden":false,"created_at":"2025-02-20T14:24:16Z","updated_at":"2025-03-18T21:01:32Z","updated_by_id":30398738409873,"created_by_id":30398738409873},{"id":32731878763921,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731865424401/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/32731865424401","source_id":32731865424401,"source_type":"Article","locale":"en-us","title":"How to Make Shadow PC Compatible with Firewalls","body":"

Firewalls are essential for protecting your computer from online threats, but if configured incorrectly, they may interfere with Shadow PC’s connection and performance.

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To ensure optimal performance while maintaining security, configure your firewall settings on both your local computer and within your Shadow PC environment.

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Note: If your internet connection is managed by an organization (such as a workplace or school), contact the network administrator for assistance.

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Why Firewalls May Conflict with Shadow PC

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Firewalls have strict rules that may block the ports and services Shadow PC relies on, leading to:

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How to Configure Your Firewall for Shadow PC

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Follow these recommendations to ensure Shadow PC functions correctly while keeping your system secure.

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Allow Shadow PC Through Your Firewall

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Many firewalls allow you to create exceptions (also called an allowlist or exclusions list). To prevent your firewall from interfering with Shadow PC, add the following to the allowlist:

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Use Windows Defender Firewall

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If you experience connection issues after installing a third-party firewall on Shadow PC, consider switching back to Windows Defender Firewall or adjusting the third-party firewall’s settings.

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Shadow PC is optimized for use with Windows Defender, which minimizes the risk of compatibility issues.

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Open Required Outbound Ports (Advanced)

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This step is recommended only for advanced users or those troubleshooting persistent connection issues.

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  1. \nOpen Ports 8001 to 15299: Verify that all ports within this range are open. These ports are used by Shadow PC to manage its connection.
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  2. \nApply Rules to Both TCP and UDP Connections: Configure your firewall to allow both types of traffic on these ports.
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  3. \nSet Rules for Outbound Connections Only: Restrict these settings to outbound traffic.
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Note: Refer to your firewall software’s documentation for specific instructions.

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","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-17T09:18:58Z","updated_at":"2025-03-26T17:59:22Z","updated_by_id":31640500703505,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}