{"translations":[{"id":32868165767313,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731849149585/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/32731849149585","source_id":32731849149585,"source_type":"Article","locale":"fr","title":"Comment réinitialiser votre mot de passe Shadow","body":"

Introduction

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Si vous devez mettre à jour votre mot de passe ou l'avez oublié et souhaitez le réinitialiser, suivez les instructions ci-dessous.

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Récupérer un mot de passe oublié

\n
    \n
  1. Rendez-vous sur shadow.tech et cliquez sur Connexion.
    2. \n
  2. Cliquez sur Mot de passe oublié.
    3. \n
  3. Entrez l'adresse e-mail associée à votre compte Shadow.
    4. \n
  4. Vérifiez votre boîte de réception pour trouver l'e-mail de réinitialisation de mot de passe.
    5. \n
  5. Utilisez le lien fourni dans l'e-mail pour changer votre mot de passe.
    6. \n
\n

Changer votre mot de passe sur votre compte

\n
    \n
  1. Rendez-vous sur shadow.tech et cliquez sur Connexion.
    2. \n
  2. Cliquez sur l'onglet Sécurité.
    3. \n
  3. Cliquez sur Modifier mon mot de passe.
    4. \n
  4. Entrez un nouveau mot de passe et cliquez sur Enregistrer.
    5. \n
","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-21T15:08:57Z","updated_at":"2025-03-31T09:00:55Z","updated_by_id":30092349240209,"created_by_id":30398738409873},{"id":32731849151633,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731849149585/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/32731849149585","source_id":32731849149585,"source_type":"Article","locale":"en-us","title":"How to Reset Your Shadow Password","body":"

Introduction

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If you need to update your password or have forgotten it and want to reset it, follow the instructions below.

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Recovering a Forgotten Password

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    \n
  1. Visit shadow.tech and click Login.
    2. \n
  2. Click Forgot Password.
    3. \n
  3. Enter the email address associated with your Shadow account.
    4. \n
  4. Check your inbox for a password reset email.
    5. \n
  5. Use the provided link in the email to change your password.
    6. \n
\n

Changing Your Password on Your Account

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    \n
  1. Visit shadow.tech and click Login.
    2. \n
  2. Click the Security tab.
    3. \n
  3. Click Edit my password.
    4. \n
  4. Enter a new password and click Save.
    5. \n
","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-17T09:18:34Z","updated_at":"2025-03-24T13:33:06Z","updated_by_id":30398738409873,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}