{"translations":[{"id":32927696941073,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731847029777/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/32731847029777","source_id":32731847029777,"source_type":"Article","locale":"fr","title":"Résolution des problèmes de connexion sur Shadow PC","body":"<p>Si vous rencontrez des difficultés pour vous connecter à Shadow PC, essayez chacune des étapes suivantes pour résoudre le problème :</p>\n<ul>\n<li>Autorisez tous les cookies sur votre navigateur par défaut.</li>\n<li>(Ubuntu uniquement) Arrêtez tous les services ou applications utilisant le port 32600.\n<ul>\n<li>Certains services comme Plex utilisent le port 32600 et peuvent interférer avec l'application Shadow PC.</li>\n</ul>\n</li>\n<li>Déconnectez-vous de votre page de compte et videz votre cache et vos cookies.</li>\n<li>Consultez la <a href=\"https://status.shadow.tech/\">page de l’état de nos services</a> pour tout problème connu de connexion.</li>\n<li>\n<a href=\"https://shdw.me/HC-B2C-Support_Form\">Contactez le support</a> pour obtenir de l'aide.</li>\n</ul>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-24T13:59:08Z","updated_at":"2025-02-24T13:59:09Z","updated_by_id":30398738409873,"created_by_id":30398738409873},{"id":32731838391313,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731847029777/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/32731847029777","source_id":32731847029777,"source_type":"Article","locale":"en-us","title":"Troubleshooting Login Issues on Shadow PC","body":"<p>If you're having trouble logging in to Shadow PC, try each of the steps below to resolve the issue:</p>\n<ul>\n<li>Allow all cookies on your default browser.</li>\n<li>(Ubuntu only) Stop any services or applications using port 32600.\n<ul>\n<li>Some services like Plex use port 32600 and may interfere with the Shadow PC application.</li>\n</ul>\n</li>\n<li>Log out of your account page and clear your cache and cookies.</li>\n<li>Check the <a href=\"https://status.shadow.tech/\">status page</a> for any known issues with logging in.</li>\n<li>\n<a href=\"https://shdw.me/HC-B2C-Support_Form\">Contact support</a> for assistance.</li>\n</ul>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-17T09:18:15Z","updated_at":"2025-03-24T13:33:15Z","updated_by_id":30398738409873,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}