{"translations":[{"id":32867631644945,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731826334737/translations/fr","html_url":"https://support.shadow.tech/hc/fr/articles/32731826334737","source_id":32731826334737,"source_type":"Article","locale":"fr","title":"À propos de l'offre Shadow PC Pro","body":"<div class=\"article-badge article-badge--pro\" style=\"display: inline-block; background-color: #00427e; color: #fff; font-size: 0.85rem; font-weight: 600; padding: 4px 8px; border-radius: 4px; margin-bottom: 8px;\">\n    Pour les pros\n  </div><p>Shadow PC Pro est une solution <strong data-start=\"504\" data-end=\"549\">d’informatique en cloud haute performance</strong> conçue pour les professionnels. Disponible en plusieurs configurations, il propose des <strong data-start=\"637\" data-end=\"680\">options avancées en GPU, CPU et mémoire</strong> adaptées aux besoins des entreprises. Ce guide présente les <strong data-start=\"741\" data-end=\"830\">spécifications matérielles, les instructions de configuration et la gestion du compte</strong>, afin de vous aider à débuter rapidement et à tirer le meilleur parti de votre Shadow PC Pro.</p><h1 id=\"h_01JK6VFGN6HZCXNTBGZ07HC0AN\">Configurations de Shadow PC Pro</h1><p>Shadow PC Pro est disponible dans plusieurs configurations pour répondre à différents besoins professionnels. Voici les spécifications matérielles de chaque offre :</p><figure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"width: 100%;\"><table class=\"joli-tableau first-cell-plain wysiwyg-table-resized\">\n<colgroup>\n<col style=\"width: 12%;\">\n<col style=\"width: 21%;\">\n<col style=\"width: 18%;\">\n<col style=\"width: 13%;\">\n<col style=\"width: 12%;\">\n<col style=\"width: 24%;\">\n</colgroup>\n<thead><tr>\n<th style=\"background-color: transparent;\"> </th>\n<th>GPU</th>\n<th>CPU</th>\n<th>Mémoire</th>\n<th>Stockage</th>\n<th>Licence Windows</th>\n</tr></thead>\n<tbody>\n<tr>\n<td>NEO Pro</td>\n<td>NVIDIA® RTX 2000 ADA 16 Go (GPU de type Geforce RTX 4060)</td>\n<td><div>AMD EPYC 9354P 8 vCores - 3.25 GHz</div></td>\n<td>16 Go RAM</td>\n<td>256Go (SSD) + 512Go (HDD)</td>\n<td>Windows 11 Home/Enterprise + Possibilité d'apporter sa propre licence Windows</td>\n</tr>\n<tr>\n<td>Advanced</td>\n<td>NVIDIA® RTX™ A4500 20 Go (GPU de type Geforce RTX 3070 Ti)</td>\n<td>AMD EPYC™ 7543P 8 vCores (jusqu'à 3.7 GHz)</td>\n<td>28 Go RAM</td>\n<td>256Go (SSD) + 512Go (HDD)</td>\n<td>Windows 11 Home/Enterprise + Possibilité d'apporter sa propre licence Windows</td>\n</tr>\n<tr>\n<td>Expert (Europe uniquement)</td>\n<td>NVIDIA® Quadro RTX 6000 24 Go</td>\n<td>CPU Intel Xeon (3.3-4.5 GHz) 12 vCores</td>\n<td>41 Go RAM</td>\n<td>256Go (SSD) + 512Go (HDD)</td>\n<td>Windows 11 Home/Enterprise + Possibilité d'apporter sa propre licence Windows</td>\n</tr>\n</tbody>\n</table></figure><h1 id=\"h_01JK6VWDNCQ8BE13Q2MGH5DZFG\">Démarrer avec Shadow PC Pro</h1><h2 id=\"h_01JK6VXE3HGBMM8KXX3W0Y85WC\" data-pm-slice=\"1 1 []\">Télécharger l'application Shadow</h2><p>Pour accéder à votre Shadow PC, téléchargez l'application Shadow depuis la <a href=\"https://shadow.tech/download\">page de téléchargement</a> sur le site de Shadow et entrez vos identifiants de connexion, ou utilisez <a href=\"https://shdw.me/HC-B2C-Browser\">Shadow PC dans le navigateur</a>.</p><h2 id=\"h_01JK6VXE3HWP1RN6HWA1JBSZXY\">Configuration minimale requise</h2><ul data-spread=\"false\">\n<li data-list-item-id=\"ec6786eaa4d122a7217219a5a00db15a6\">\n<strong>Vitesse Internet :</strong> Vitesse de téléchargement minimale de 15 Mb/s.</li>\n<li data-list-item-id=\"e7432eb4116880fc79a9fb3fdbd1dc19f\">\n<strong>Appareils compatibles :</strong> Certains appareils fabriqués avant 2012 peuvent ne pas fonctionner correctement.</li>\n<li data-list-item-id=\"e8256ff38708c5bf4a793392839269e64\">\n<strong>Accès réseau :</strong> Shadow PC peut être utilisé sur la plupart des réseaux d'entreprise, mais peut nécessiter des modifications. Consultez notre guide sur la <a href=\"https://shdw.me/HC-B2B-Company_Network\">connexion à Shadow avec un réseau d'entreprise</a> pour plus de détails.</li>\n</ul><h2 id=\"h_01JK6VXE3H5PP9KWKR0SVNQBPN\">Disponibilité</h2><p>Shadow PC Pro est disponible dans certains pays d' <strong>Europe, des États-Unis et du Canada</strong>.</p><p>Lors de vos déplacements, vous pouvez utiliser Shadow PC, mais les performances dépendent de la distance entre votre connexion Internet et le centre de données assigné. Une plus grande distance peut augmenter la latence. <a href=\"https://shdw.me/HC-B2C-Connection\">Dépanner les problèmes de connexion</a> si vous rencontrez des problèmes lors de vos déplacements.</p><h1 id=\"h_01JK6X16Q3NM01VQDHK4ZKX7XC\" data-pm-slice=\"1 1 []\">Gérer votre compte Shadow PC Pro</h1><h2 id=\"h_01JK6X16Q3HAAD5FJNTB8PVRSP\">Activation de votre Shadow PC</h2><p>Après que votre administrateur vous a invité à Shadow PC :</p><ol data-spread=\"false\">\n<li data-list-item-id=\"ea55e092844ef035c2eccc9c2bd35c856\">\n<strong>Créez un compte</strong> en utilisant l'email d'invitation.</li>\n<li data-list-item-id=\"e9bc69c4ea9ad7b69a8c7814e384025f0\">Votre administrateur vous assignera ensuite à un Shadow PC.</li>\n<li data-list-item-id=\"e4fcebf7d01deb024f7aab11ddca48ed0\">\n<a href=\"https://shadow.tech/download\">Téléchargez Shadow PC</a> pour accéder à votre PC assigné.</li>\n</ol><h2 id=\"h_01JK6X16Q33B53T8S2RE38588A\">Mise à jour de vos informations de compte</h2><p>Vous pouvez changer votre <strong>adresse e-mail</strong> ou votre <strong>mot de passe</strong> depuis votre <a href=\"https://manager.eu.shadow.tech/account/personal\">page de compte</a> à tout moment.</p><h2 id=\"h_01JK6X16Q3C33EGK69QNRXWR42\">Suppression du compte</h2><p>Si vous devez supprimer votre Shadow PC, contactez votre administrateur de compte. Assurez-vous de <strong>sauvegarder les fichiers importants</strong> avant de demander la suppression.</p><h2 id=\"h_01JK6X16Q3BM1G2BGA2A220P1A\">Signalement de problèmes</h2><p>Si vous rencontrez des difficultés, informez votre administrateur. Il peut vous aider à résoudre les problèmes et, si nécessaire, transmettre le problème au support Shadow.</p><p>Pour toute autre question ou assistance, contactez <a href=\"https://shdw.me/HC-B2C-Support_Form\">le support Shadow</a>.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-21T14:54:17Z","updated_at":"2026-06-01T10:21:57Z","updated_by_id":30092349240209,"created_by_id":30398738409873},{"id":32731826338961,"url":"https://shadow.zendesk.com/api/v2/help_center/articles/32731826334737/translations/en-us","html_url":"https://support.shadow.tech/hc/en-us/articles/32731826334737","source_id":32731826334737,"source_type":"Article","locale":"en-us","title":"About the Shadow PC Pro offer","body":"<div class=\"article-badge article-badge--pro\" style=\"display: inline-block; background-color: #00427e; color: #fff; font-size: 0.85rem; font-weight: 600; padding: 4px 8px; border-radius: 4px; margin-bottom: 8px;\">\n    For pro\n  </div><p data-start=\"30\" data-end=\"440\">Shadow PC Pro is a high-performance <strong data-start=\"66\" data-end=\"94\">cloud computing solution</strong> designed for professional use. Available in multiple configurations, it offers powerful <strong data-start=\"183\" data-end=\"215\">GPU, CPU, and memory options</strong> to suit various business needs. This guide provides an overview of <strong data-start=\"283\" data-end=\"370\">Shadow PC Pro’s hardware specifications, setup instructions, and account management</strong>, ensuring you can get started quickly and optimize your experience.</p><h1 id=\"h_01JK6VFGN6HZCXNTBGZ07HC0AN\">Shadow PC Pro configurations</h1><p>Shadow PC Pro is available in multiple configurations to suit different professional needs. Below are the hardware specifications for each offer:</p><figure class=\"wysiwyg-table wysiwyg-table-align-left\"><table class=\"joli-tableau\"><tbody>\n<tr>\n<td> </td>\n<td>GPU</td>\n<td>CPU</td>\n<td>Memory</td>\n<td>Storage</td>\n<td>Windows License</td>\n</tr>\n<tr>\n<td>Neo Pro</td>\n<td><div>NVIDIA® RTX 2000 ADA 16 GB (Geforce RTX 4060 - class GPU)</div></td>\n<td>AMD EPYC 9354P 8 vCores - 3.25 GHz</td>\n<td>16GB RAM</td>\n<td>256Go (SSD) + 512Go (HDD)</td>\n<td>Windows 11 Home/Enterprise + Possibility to bring your own Windows License</td>\n</tr>\n<tr>\n<td>Advanced Pro</td>\n<td>NVIDIA® RTX™ A4500 20 GB (Geforce RTX 3070 Ti - class GPU)</td>\n<td>AMD EPYC™ 7543P 8 vCores (up to 3.7 GHz)</td>\n<td>28GB RAM</td>\n<td>256Go (SSD) + 512Go (HDD)</td>\n<td>Windows 11 Home/Enterprise + Possibility to bring your own Windows License</td>\n</tr>\n<tr>\n<td>Expert Pro (Europe*³ only)</td>\n<td>Quadro GPU NVidia RTX 6000 24 GB VRAM</td>\n<td>CPU Intel Xeon (3.3-4.5 GHz) 12 vCores</td>\n<td>41GB RAM</td>\n<td>256Go (SSD) + 512Go (HDD)</td>\n<td>Windows 11 Home/Enterprise + Possibility to bring your own Windows License</td>\n</tr>\n</tbody></table></figure><p> </p><h1 id=\"h_01JK6VWDNCQ8BE13Q2MGH5DZFG\">Getting Started with Shadow PC Pro</h1><h2 id=\"h_01JK6VXE3HGBMM8KXX3W0Y85WC\" data-pm-slice=\"1 1 []\">Downloading the Shadow App</h2><p>To access your Shadow PC, download the Shadow app from the <a href=\"https://shadow.tech/download\">downloads page</a> on Shadow's website and enter your login credentials, or use <a href=\"https://shdw.me/HC-B2C-Browser\">Shadow PC in Browser</a>.</p><h2 id=\"h_01JK6VXE3HWP1RN6HWA1JBSZXY\">Minimum Requirements</h2><ul data-spread=\"false\">\n<li data-list-item-id=\"e30e5007ca66c8fc0430294e5e9fd7560\">\n<strong>Internet Speed:</strong> Minimum download speed of 15Mb/s.</li>\n<li data-list-item-id=\"e3c43d26406bdddaad3cbb7e99029d4b0\">\n<strong>Compatible Devices:</strong> Some devices manufactured before 2012 may not function properly.</li>\n<li data-list-item-id=\"e4a19d8a1c75ddfd3e7ba873c33118b84\">\n<strong>Network Access:</strong> Shadow PC can be used on most company networks, but may require modifications. See our guide on <a href=\"https://shdw.me/HC-B2B-Company_Network\">Connecting to Shadow with a Company Network</a> for details.</li>\n</ul><h2 id=\"h_01JK6VXE3H5PP9KWKR0SVNQBPN\">Availability</h2><p>Shadow PC Pro is available in select countries in <strong>Europe, the United States, and Canada</strong>.</p><p>When traveling, you can use Shadow PC, but performance depends on your internet connection's distance from the assigned data center. Greater distances may increase latency. <a href=\"https://shdw.me/HC-B2C-Connection\">Troubleshoot connection issues</a> if you're experiencing problems while traveling.</p><h1 id=\"h_01JK6X16Q3NM01VQDHK4ZKX7XC\" data-pm-slice=\"1 1 []\">Managing Your Shadow PC Pro Account</h1><h2 id=\"h_01JK6X16Q3HAAD5FJNTB8PVRSP\">Activating Your Shadow PC</h2><p>After your administrator invites you to Shadow PC:</p><ol data-spread=\"false\">\n<li data-list-item-id=\"e41a00961bb1ac85b6e75efb226137941\">\n<strong>Create an account</strong> using the invitation email.</li>\n<li data-list-item-id=\"e0765a4275b41fe195aa87cdc4000a895\">Your administrator will then assign you to a Shadow PC.</li>\n<li data-list-item-id=\"ec6d5c67ad18dcec7af2d45403738562b\">\n<a href=\"https://shadow.tech/download\">Download Shadow PC</a> to access your assigned PC.</li>\n</ol><h2 id=\"h_01JK6X16Q33B53T8S2RE38588A\">Updating Your Account Information</h2><p>You can change your <strong>email address</strong> or <strong>password</strong> from your <a href=\"https://manager.eu.shadow.tech/account/personal\">account page</a> at any time.</p><h2 id=\"h_01JK6X16Q3C33EGK69QNRXWR42\">Account Deletion</h2><p>If you need to delete your Shadow PC, contact your account administrator. Be sure to <strong>back up important files</strong> before requesting deletion.</p><h2 id=\"h_01JK6X16Q3BM1G2BGA2A220P1A\">Reporting Issues</h2><p>If you experience any difficulties, notify your administrator. They can assist with troubleshooting and escalate the issue to Shadow Support if necessary.</p><p>For any further questions or assistance, contact <a href=\"https://shdw.me/HC-B2C-Support_Form\">Shadow Support</a>.</p>","outdated":false,"draft":false,"hidden":false,"created_at":"2025-02-17T09:18:40Z","updated_at":"2026-06-01T10:21:42Z","updated_by_id":30092349240209,"created_by_id":30092349240209}],"page":1,"previous_page":null,"next_page":null,"per_page":100,"page_count":1,"count":2}